Customer Experience Executive

**Customer Experience Executive -**_ _**Protect Group** **Location**:Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**:Sunday 9am - 4pm, Monday - Thursday 8am - 6pM/Friday & Saturday OFF **Language requirements**: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

**Position Overview**: As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries...

Manage AML KYC. Manage customers complaints. Lead in strategic planning for S&D Sales Governance and Compliance to manage operational risk framework of S&D sales nationwide. Liaise with Compliance, Risk Management, Audit, Legal, and all regulatory units to ensure compliance with regulatory requirements, internal group policies & guidelines at operating...

Sales Governance and Compliance. Manage AML KYC. Manage customers complaints. Lead in strategic planning for S&D Sales Governance and Compliance to manage operational risk framework of S&D sales nationwide. Liaise with Compliance, Risk Management, Audit, Legal, and all regulatory units to ensure compliance with regulatory requirements, internal group...

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Test and ensure smooth end-to-end experiences on the myAIS app and its associated channels from the perspective of the customer. Develop a comprehensive customer experience test strategy - Define tools and resources, and design test scenarios. Manage test execution, analyze results, and present findings to stakeholders for continuous enhancement. Prioritize...

**ROLES AND RESPONSIBILITIES**: - Seeks new opportunities for expanding client base, presenting products and services to current clients, and persuading clients to purchase more - Provides documents of products and services for client accounts - Develops and maintaining long-term relationship with accounts - Understands clients needs and be able to...

**Key Responsibilities**: - Serve as the key liaison between the product design team in Hong Kong and the production teams in Canada and Poland - Ensure seamless communication and coordination across different locations to optimize production processes - Implement strategies to improve efficiency and productivity in the manufacturing plants - Collaborate...

**Urgently Required Customer Service Executive for a Photography Studio In Silom, Bangkok.** Are you a customer service enthusiast with a passion for making a positive impact? Join our team as a Customer Service Executive and embark on a journey of professional growth and rewarding experiences! **Why Choose Us?** **Career Growth**: Elevate your career...

**About Us** Flywheel SEA (formerly known as Intrepid Group) **Ascential Group** With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **About the Role** As a Customer Service...

Expereince in Digital Customer Roles. Strong in banking business acumen. Well communication in both Thai & English. **Position**: VP, Digital Customer Experience (TMRW Digital). Job Responsibilities. Strategy & Planning. Ability to garner customer insights through touch points, targeted surveys or research, and analyse the insights to prioritize customer...

**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...

About Us Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The Role**: Flywheel SEA seeks a customer experience...

Record an incident report and report to higher management. Calculate loss and impact based on unexpected situations such as system down. Communicate directly with impacted customers to assist and offer compensation and ensure that customers are satisfied with the experiences. Identify customers who will require further assistance until the customer...

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. **Who You’ll Work With** Customer Success Executive (CSE) role is a highly transparent, strategic leadership role...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1) CE Governance 2) Product and Service Experience Design Job Description 1) CE Governance - CE governance; provide consultation to business owners, IT and engineers to enhance...

**Responsibilities**: - Handle customer issues and complaints and find solutions to problems that arise. - Coordinate with colleagues or managers to find the best solutions for customer problems. - Maintain a customer service-oriented attitude and be ready to assist customers at all times. - Keep customer information confidential. - Follow up with customers...