Customer Experience Supervisor

The position duties include a wide range of activities related to customer feedback monitoring and ensuring all feedbacks are handled appropriately with the appropriate solutions within specified time frames and making sure high levels of customer service are provided at all times. - To manage the customer experience team ensure the effective management of...

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

Represent a good image of the shopping mall and company. Supervise team members in delivering beyond expectation service standards. Manage the smooth operation at service counters including Queue Management Operational Issue Resolution Service Accuracy Documentation and Stock Management Promotion & Rewards Management Team Coordination. Handling and resolving...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

To manage the customer experience team ensure the effective management of the complaints or voice of customers within the framework ensuring that all cases are attended to timely and professionally, the root causes are identified and to work with the related teams to agree on the improvement opportunities and to provide the responses that address the...

Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. We offer the most complete range of...

About Us Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The Role**: Flywheel SEA seeks a customer experience...

Record an incident report and report to higher management. Calculate loss and impact based on unexpected situations such as system down. Communicate directly with impacted customers to assist and offer compensation and ensure that customers are satisfied with the experiences. Identify customers who will require further assistance until the customer...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1) CE Governance 2) Product and Service Experience Design Job Description 1) CE Governance - CE governance; provide consultation to business owners, IT and engineers to enhance...

**Customer Experience Executive -**_ _**Protect Group** **Location**: Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**: Sunday - Thursday 8am - 6pm (Sunday 9am-4pm) **Language requirements**:Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role Description** Protect...

**Customer Experience Executive -**_ _**Protect Group** **Location**:Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**:Sunday 9am - 4pm, Monday - Thursday 8am - 6pM/Friday & Saturday OFF **Language requirements**: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role...

**Responsibilities**: - Handle customer issues and complaints and find solutions to problems that arise. - Coordinate with colleagues or managers to find the best solutions for customer problems. - Maintain a customer service-oriented attitude and be ready to assist customers at all times. - Keep customer information confidential. - Follow up with customers...

**The Role** The Customer Care Supervisor is responsible for Printer order, and Service Contract conversions. Also overseeing CRM enhancing operational efficiency, and ensuring optimal customer satisfaction. This role involves managing CRM processes, ensuring effective service contract management, and driving improvements in operational workflows. **What...

Customer Experience Representatives (เจ้าหน้าที่บริการลูกค้าทางโทรศัพท์) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตห้วยขวาง) สาขาอาชีพหลัก :...

**BASIC FUNCTIONS** Under the supervision of the Supervisor - Customer Service, Asia Pacific, responsible for quotation/order processing and daily communication with internal departments and external customers. **SPECIFIC RESPONSIBILITIES** 70% Workload - Stakeholder for Asia Consolidation Hub (Shanghai WGQ) including daily operation, process enhancement,...

**About Unilode** **Position Overview** The Customer Success Supervisor is a senior Customer Success Coordinator and transformational leader who is responsible for realizing continuous improvements. They focus on further enhancing our customer success for the Unilode community at their assigned station(s) through taking charge, resolving issues...

**About Klook** Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel...

Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. Come join the global Ingredients leader where science and creativity meet to create essential solutions for a better...

3-4 years experiences in customer service. Able to analysis and come up with strategies. Positive Attitude,Good with people,self-motivated. He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved. He/she will responsible for customer baskets analysis...