Customer Experience Associate

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

**About the position**: The Onboarding Associate will be responsible for onboarding new customers/ brands - Offboarding Brand including new platforms or tools. This role is a great opportunity for anyone interested in joining a cross function operators and working in a fast-paced culture and growth within an organization. **Responsibilities**: - Work...

Internal Communication. marketing communication. customer insight for better customer experience. Responsible in develop/ support key bank wide activities/ communication that can help improve customer centricity awareness of staff and encourage staff to put customers first when doing anything. Lead regular meeting to discuss current issues/ identify...

Test and ensure smooth end-to-end experiences on the myAIS app and its associated channels from the perspective of the customer. Develop a comprehensive customer experience test strategy - Define tools and resources, and design test scenarios. Manage test execution, analyze results, and present findings to stakeholders for continuous enhancement. Prioritize...

**Role**: 1. Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups. 2. Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Plan and conduct hands-on test execution to ensure seamless end-to-end experiences and identify areas for improvement, ensuring that the app delivers excellent user...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Plan and conduct hands-on test execution to ensure seamless end-to-end experiences and identify areas for improvement, ensuring that the app delivers excellent user...

Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...

Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...

Identify customer needs and help customers use specific features. Maintain quality service while ensuring continuous productivity contribution. Follow up with customers to make sure that their concerns, including technical issues, are well addressed. Follow up on updates to our internal databases, SOPs, policies, and technical information. Review issues in...

Identify customer needs and help customers use specific features. Maintain quality service while ensuring continuous productivity contribution. Follow up with customers to make sure that their concerns, including technical issues, are well addressed. Follow up on updates to our internal databases, SOPs, policies, and technical information. Review issues in...

Expereince in Digital Customer Roles. Strong in banking business acumen. Well communication in both Thai & English. **Position**: VP, Digital Customer Experience (TMRW Digital). Job Responsibilities. Strategy & Planning. Ability to garner customer insights through touch points, targeted surveys or research, and analyse the insights to prioritize customer...

Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. Come join the global Ingredients leader where science and creativity meet to create essential solutions for a better...

Analyze data from fraud tools take appropriate actions and record information accurately for measurement and reporting. Monitor and screen customer functions, including handling escalations and working with compliance to manage risk. Provide daily/weekly reviews of certain fraud reports and suspicious activity. Review and complete analysis of transactional...

Associate Customer Experiences(สื่อสารภาษาจีน) Work Hybrid รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตพญาไท) สาขาอาชีพหลัก :...

Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Thailand is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Thailand creates a better everyday life by offering a wide range of well-designed,...

**Coins.co.th** is a prominent cryptocurrency exchange platform based in Thailand. Launched in 2014, the company has established itself as a significant player in the Thai digital currency market, offering a wide range of services for buying, selling, and managing cryptocurrencies.Coins.co.th is well-positioned in the Thai cryptocurrency market due to its...

About FWD Group FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and...

วันที่: 25 มี.ค. 2566- ตำแหน่งที่ตั้ง: กรุงเทพมหานคร, ไทย- บริษัท: ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน)**Job Summary**: Role Summary : Support to represent true Voice of Customers to KKP. Responsible for...

Work for a successful launch of our in-house products and services. - Lead the products to make them meets product vision and business requirements. - Define product roadmaps and develop customer journey mapping. - Define user stories, product features and releases. - Manage and prioritize backlogs and development iteration with the agile team. - Continually...