Customer Experience Executive

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

**Position Overview**: As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries...

**Responsibilities**: - Fully understand needs and pain of Affluent customers at different touchpoint in order to develop effective marketing communication plan and privilege offering to engage them with the right tools, at the right touchpoint and time - Develop customer relationship model, strategy and execution plan to guard relationship and build strong...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

No Relocation Assistance Offered 146022 - Bangkok, Bangkok, Thailand **Key Account Executive (**Customer Development Executive)** **(Makro account)** **I. ROLES & RESPONSIBILITIES** **Department’s Objectives**: - ** Driving Of Coverage Plan To Deliver Sustainable Buying Customers And Customer Engagement To The Next Level** - ** Expansion Of Brand...

No Relocation Assistance Offered 144199 - Bangkok, Bangkok, Thailand **Key Account Executive (Account: 7-Eleven)** **I. ROLE&RESPONSIBILITIES** **Department’s Top 3 Objectives**: - ** Achieve the Commercial Goals** - ** Improve Customer Engagement in order to develop the Customer Partnership** - ** Flawlessly Execute at the shelf for...

**Urgently Required Customer Service Executive for a Photography Studio In Silom, Bangkok.** Are you a customer service enthusiast with a passion for making a positive impact? Join our team as a Customer Service Executive and embark on a journey of professional growth and rewarding experiences! **Why Choose Us?** **Career Growth**: Elevate your career...

**Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides...

**Description**: **Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies |...

Expereince in Digital Customer Roles. Strong in banking business acumen. Well communication in both Thai & English. **Position**: VP, Digital Customer Experience (TMRW Digital). Job Responsibilities. Strategy & Planning. Ability to garner customer insights through touch points, targeted surveys or research, and analyse the insights to prioritize customer...

วันที่: 25 มี.ค. 2566- ตำแหน่งที่ตั้ง: กรุงเทพมหานคร, ไทย- บริษัท: ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน)**Job Summary**: Role Summary : Support to represent true Voice of Customers to KKP. Responsible for...

**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...

**Job ID**:163830 **Required Travel**: Minimal **Managerial - Yes** **Location:**:Thailand - Bangkok (Amdocs Site) **Who are we?**: **In one sentence**: As a Customer Business Executive, you will play a significant role, focusing on building and growing customer dedication and satisfaction while encouraging the account’s growth. **What will your job look...

**About Klook** Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1) CE Governance 2) Product and Service Experience Design Job Description 1) CE Governance - CE governance; provide consultation to business owners, IT and engineers to enhance...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**Job Description**: Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to...

Developing And Supporting The Relationship Between CP And Direct Customers In Assigned Territory. Achieving Sales Target To Deliver Net Sales, Distribution, Volume, NPAT And SOM. **Day-to-day responsibilities**: Establishing Strong Relationship With Customers By Providing Effective Coverage And Visiting Stores With Required Frequency. Conducting Regular...

No Relocation Assistance Offered Job Number #164907 - Bangkok, Bangkok, Thailand **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...