Sales Executive, Thailand

7 months ago

Thailand Avanos Full time

Here at Avanos Medical, we passionately believe in three things:
- Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
- Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
- Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
- At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.-
**Sales and Marketing Development and Execution**
- Support and partner closely with National Sales Manager, Pain Management, Thailand to recommend, develop and execute sales and marketing strategies to expand market shares on focused products and assigned markets.
- Support identification of key growth opportunities, develop and execute innovative programs to drive growth and margin improvement associated with the product portfolio.
- Expand network, engage, build and maintain strong relationship with internal and external customers, directly (e.g. key clinical users, key influencers, opinion leaders) and via distributors. Address their needs and suggest appropriate products, services and/or solutions through consultative and collaborative discussions.
- Support on the forecast of the Thailand financial and sales budgeting.
- Achieve and exceed teritory sales and financial budget objectives.
- Drive growth on strategic focus products via increasing brand awareness and customer loyalty to Avanos Pain products.
- Promote product sales within approved price range.
- Promote maximum usage of Avanos Pain products on all systems in assigned clients account.
- Drive customer satisfaction and lead expansion through regular follow-up with current and prosective customers.
- Drive maximum customer satisfaction by gathering customer feedback, proactively anticipate customers’ issues to address potential issues, suggesting prompt solution and implementing approproriate measures to mitigate risk.
- Closely monitor and gather market intelligence on competitor’s product portfolio (e.g. market trends, market/product share, pricings, utilization, clinical practice, procedural knowledge, customer insights).
- Provides field case support to Healthcare Professionals (HCPs) e.g. physicians, operating theatre staff, and supporting health care professionals, in the operating theatres, clinics, surgical centres.
- Develop and expand Key Opinion Leaders - build strong relationship with them.
- Responsible for coordinating between customers and other departments in the company to ensure customer satisfaction.
- Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops.
- Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle.
- Support hosting conferences, seminars and workshops to demonstrate AVANOS’ products and periodically evaluate the appropriateness of our promotional materials.

**Administration**
- Submit reports (brand, category, financial metrics, stocks) and sales calendars on a timeline agreed basis.
- Responsible for the maintenance of the customers and prospects databases.
- Complete and maintain compliance in trainings.
- Ensure compliance and highest integrity.

**Education/ Experience**
- Degree in Nursing, Medical Technology, Biomedical, Biotechnology or Science background.
- At least 3 years of experience in related experience.
- Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns.
- Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends.
- Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies.
- Broad-based knowledge of medical consumables sales and marketing processes.
- Knowledge in medical device industry, support surgeons in theatre environment, sales, marketing and/or relevant setting in Thailand highly desired.

**Skills**
- Highly self-motivated, results-oriented with a drive and passion to succeed.
- Exceptional people skill and customer service oriented.
- Good communication and presentation skills.
- Strong persuasion and influencing skills.
- Ability to establish, develop and maintain positive business and customer relationship.
- Excellent customer-centric mindset - willingness to go the extra miles for customers both internally and externally.
- Strong collaboration, excellent organizational and time management skills.
- Thrive in team environment with the ability to work independently.
- Growth mindset with desire to acquire knowledge.
- Ability to work under pressure.
- Demonstrate highest integrity and professionalism.

**Other Requirements**
- Pro

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