Country Sales Service Manager

6 days ago


กรงเทพมหานคร, Thailand PRTR Full time

PRTR is working with an after-sales service of processing and packaging machines for the pharmaceutical and food industry.

**Key Roles and Responsibilities**
- Being responsible for sales activities of service in assigned countries.
- Promoting the service products (spare part, service, and upgrade/modernization) to achieve sales goals, commercial responsibility from the offer, clear order, TNS, and collection of overdue receivables.
- Working closely with the customer service team within the department to deliver parts & services in a timely manner. Aligning and exchanging with new-machine ASMs
- Coordinating and steering the Agents in the region; target-setting and -monitoring, definition, and tracking of measures. In areas without Agents target-setting and measure-definition/-monitoring.
- Building and maintaining a close relationship with customers and Agents. Customer visits for technical / sales discussion and promotes service products.
- Cooperation with manufacturing sites for all required support and project delivery.
- Understanding the technical requirements regarding the Service of customers and offering solutions together with the manufacturing plants.

**Minimum Requirements**:

- Bachelor’s or Master’s Degree in Engineering and/or related fields.
- Minimum 2-3 years of working experience in international sales in SEA region.
- Experience in the Pharma industry will be preferred.
- Good command of English, Fluency in Korean will be an added advantage.
- Experience in SAP.
- Good commercial background in international business.
- Understand service business, problem-solving attitude, and responsiveness.
- Customer orientation, service-minded, and high self-leadership skills.
- Willingness and basis to understand technical requirements and technology.
- Approximately 40% of the time in the SEA region.
- Know GMP, IQ/OQ, FDA Standard.



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