Customer Services Manager

5 days ago


คลองเตย กรงเทพมหานคร, Thailand บริษัท จัดหางาน อาร์จีเอฟ เอชอาร์ เอเจนท์ (ไทยแลนด์) จำกัด Full time

เมื่อวานนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 5 - 10 ปี- กทม. (คลองเตย)- ปริญญาตรี- 45,000-50,000THB- หน้าที่และความรับผิดชอบ
- Monitoring on team / preparing plan load for export shipments weekly and sending to all parties’ concerns in time.
- Monitoring on team / coordinating with the shipping line for space booking as per mention in the customer's allocation.
- Monitoring on team / coordinating with the customer's HQ in Bangkok and updating the data into plan load as per customer requirement.
- Coordinate with other related parties like Shipping lines, Customs brokers, and Trucking for smooth operation.
- Communicate with the client/carrier whenever any issue to resolve.
- To support customers to submit AMS, ACI, ISF5, ISF10, Trancon, submit SI Prepare plan import customs clearance, deliver import weekly, and send to all parties’ concern in time.
- Monitoring on team / coordinating with the shipping line to check ETA, and receive D/O as per mention in the customer's allocation.
- Monitoring on team/handling all export shipment document processes by sea and air freight.
- Coordinate with overseas suppliers for movement and on time of the shipment as per client’s request.
- Monitoring on team / closely tracking the shipment status and keeping the clients informed along with other parties, which include the sales team, custom clearance team, and operation team.
- Issue Pre-invoice to the account team.
- To coordinate with EDI staff for the customs clearance process.
- Monitoring on teaM/Follow-up and co-ordinate with shipping clearance staff to release cargo to the customer on time frame.
- คุณสมบัติ

- Thai nationality, Male, Female, age 30 - 40 years old
- Bachelor's degree in Logistics or any related field
- Have experience in Customer Service Freight / Logistics.
- Good command of spoken and written English
- Good working knowledge of import and export logistics with the ability to quickly learn.

- Experience in a Freight / Logistics company is an advantage.
- Experience in USA shipment is an advantage. And have experience submitting AMS, ACI, ISF5, ISF10, Trancon, submit SI.
- having an Import background is preferable
- Mandarin or Chinese is an advantage

**Language Skill**

**English level : Conversational**

**Japanese level : None**

**Workplace Area: MRT Queen Sirikit national convention Center**

**Working Hour: 8:30-17:30(Mon-Fri (Non-SAT))**

**About the Benefits**
- 45,000-50,000THB**About the company**

**Product & Service: Freight Forwarder/ Import and Export Ocean and Air Freight (FCL/LCL)**

**Business Type: Distribution / Transportation / Warehousing;**

ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- ประกันสังคม



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