Customer Service Executive

2 weeks ago

คลองเตย กรงเทพมหานคร, Thailand Pepsico Services Asia Co., Ltd. (Pepsi-Cola) Full time

Follow up stock in order to fulfill the order.
Co-ordinate to solve delivery issues with relevant departments (Sales, logistics and Customers).
Co-ordinate with sales and AR for credit released.
Provide basic communication with customers in the area of order status, daily delivery schedule, operation issue and supply information.
New Product Launch & ExecutionEnsure NPD availability at Customer's DC base on account plan for new product launch.
Sales bottom up forecastJoint demand forecast by working with KAM and customer.
Conduct 4-week sales forecast rolling aligned with LF.
Improve sales forecast accuracy by account and ensure all customers demand for each account.
Manage and reduce potential aging products
Generate report based on requirement from internal and externalProvide weekly stock & off-take data and daily order tracking.
Qualification Bachelor - Master Degree in Business Administration or related fields.
Good communications and interpersonal skills.
Ability to handle pressure and active problem solving skills.
Good analytical skills.
Computer literacy.
Goods command in both Thai & English.
Experience At least 1-2 years of experience in customer service, preferred in FMCG.
**Job skills required**: English, Problem Solving

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