Senior Research Manager

5 months ago


กรงเทพมหานคร, Thailand Ipsos Zrt. Full time

Have full responsibility for assigned clients and associated budget and profit targets.
- Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings.
- Actively work on business development with new and existing clients in a way that inspires confidence and builds long-term relationships.
- Prepare and write convincing and compelling proposals, tenders, and new business pitches.
- Proactively plan the execution of research projects to ensure budgets and deadlines are met and profitable.
- Seek opportunities to coach, develop, mentor, and delegate to team members on technical skills, consultative research skills, and account management skills to build their capability and support their development.
- In consultation with the relevant stakeholders, oversee and conduct research analysis to prepare insightful and strategic findings for clients.
- Oversee the preparation of, and fine-tune, client presentations and deliver caliber presentations.

**Competencies**
- A passion for understanding consumer behavior and for working with clients to uncover insights from research to build better, more profitable relationships with their customers.
- Sufficient and relevant professional research experience to fulfill the expectations of the role
- Ability, or interest, in using enterprise feedback management (EFM) technology solutions
- Existing Customer experience exposure would be highly advantageous.
- Senior-level account management, consulting, and business development skills.
- Senior-level communication, presentation, and business writing skills.
- Organizational, analytical, and strategic thinking skills, attention to detail, and outcome focus.
- Management and mentoring of more junior members of the CX team.
- Passion for research, self-motivation, and positive team orientation

**Qualification**
- University degree
- Years of experience:

- For Senior Research Manager: at least 5 years of research experience
- For Associate Director: at least 8 years of research experience
- Previous hands-on project management experience
- Strong communication skills in both Thai and English
- Proficient PC skills, especially MS Office skills (Excel, Word & PowerPoint)
- Experience in project managing large-scale voice of the customer research and projects (preferred)
- Experience using enterprise feedback technology solutions in the voice of the customer research programs (preferred)
- Experience in the Financial, Banking, and Insurance industries (preferred)

Customer Experience at Ipsos is **All Things Customer **. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.



  • กรุงเทพมหานคร, Thailand MMR Research Worldwide LTD Full time

    **Do you enjoy working on high profile global accounts within the FMCG Industry? Are you highly organised and looking to excel at Project Management for Qualitative projects?** **_ What do we do here at MMR?_** MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are...


  • กรุงเทพมหานคร, Thailand MMR Research Worldwide LTD Full time

    **Do you want to help bring products to life? Are you looking for a varied, fast-paced role which will enable you to use your creative flair? We are looking for an exceptional Graduate or recent Graduate to join our Bangkok Team as a Qualitative Trainee Research Executive and build a career in consumer Market Research.** **About MMR ** MMR is an...


  • กรุงเทพมหานคร, Thailand MMR Research Worldwide LTD Full time

    **Are you looking to kick start a career in Market Research? Do you have a passion for food, drinks, and other fast-moving consumer goods? If so, MMR has the role for you!** We are now looking to recruit a Trainee Research Executive / Research Executive to join our Thailand team. This opportunity will introduce you to the dynamic world of Consumer Market...


  • กรุงเทพมหานคร, Thailand Ipsos Full time

    Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...


  • กรุงเทพมหานคร, Thailand KANTAR Full time

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details SENIOR RESEARCH MANAGER - INSIGHTS Bangkok, Thailand The primary responsibility is to manage accounts on a day to day basis and effectively contribute to...


  • สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Overview**: **Salary**: 35,000 THB ~ 41,000 THB**Industry**: Consulting- Summary of Position: - Senior Research Executive (SRE) will work with Project Managers as well as other departments - (Fieldwork team, Quality Assurance teams, and Data Analysis teams) to manage the client project while ensuring that the projects are delivered professionally and in a...

  • Senior UX Researcher

    5 months ago


    กรุงเทพมหานคร, Thailand Wipro Limited Full time

    Overview: Designit is a 30yr old global strategic design firm, part of the Wipro family. From our roots in Denmark, we grew across Scandinavia, driven by the values and principles of Nordic design. As one of the world’s largest strategic design firms, we help our clients across numerous sectors to create products, services, and experiences that improve the...


  • กรุงเทพมหานคร, Thailand Ipsos Full time

    Effectively manage multiple projects at once and anticipate potential problems and how to prevent them - Awareness of financial targets and identify job profitability problems and resolve them with support if required - Carry out tasks displaying solid basic research knowledge - Design research and draft small proposals that demonstrate good knowledge -...


  • กรุงเทพมหานคร, Thailand Feedback180 Full time

    **Job Highlights** - รับผิดชอบในการนำทีมวิจัยตลาด - ทำงานกับแพลตฟอร์ม VoC และ AI Thai NLP - พัฒนาข้อเสนอแนะเพื่อปรับปรุงประสบการณ์ลูกค้า Feedback180...

  • Junior Statistician

    5 months ago


    กรุงเทพมหานคร, Thailand MMR Research Worldwide LTD Full time

    **The company**: MMR is an independent, global company specializing in food, drink and consumer packaged goods research. We regularly work with over 50% of the top 100 global food and drink brands. We have offices in London, Oxford, New York, Shanghai, Singapore, Mumbai, Durban, Cali and Sao Paulo and have a team of 700 highly engaged and dynamic research...


  • สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Overview**: **Salary**: 45,000 THB ~ 90,000 THB**Industry**: Consulting- [About company] - Japanese famous research company - [Role]- Will work closely with client and internal FW team with taking ownership and accountability for the assigned work. Helping with the planning and implementation of research projects, day-to-day project management, delivery of...


  • กรุงเทพมหานคร, Thailand Reeracoen.co.th Full time

    **Job Title: Research and Technology Manager **(Chemical, Polymer** and Plastic Manufacturing) 100K up** We are looking for a leading provider of innovative polymer and plastic solutions, dedicated to pushing the boundaries of material science and manufacturing technology. With a focus on sustainability, quality, and cutting-edge research, we strive to...


  • กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 50054 Business Consulting, Legal, Accounting Job Detail Position: Senior Research Executive/Research Manager (Quantitative) Job Purpose: 1. Manage and deliver complex project with project team, design, set up and manage leading edge-research. 2. Carry out account management activities through managing existing clients relationships and looking for...


  • กรุงเทพมหานคร, Thailand MetrixLab Full time

    **About us**: MetrixLab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, MetrixLab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking,...

  • Senior Manager

    5 months ago


    ปทุมวัน, กรุงเทพมหานคร, Thailand Aurora Talent Full time

    **Location**: Pathum Wan Job type: Permanent Contact name: Terence Leong Job ref: 33622 Published: about 4 hours ago A regional management consultancy focusing on the energy, infrastructure and technology are actively looking for someone with your immediate experiences to join their team as a Senior Manager. This role will be based in Bangkok, Thailand,...


  • กรุงเทพมหานคร, Thailand NielsenIQ Full time

    The Manager for Qualitative Research, Consumer Insights assists the Director and Associate Director in leading the qualitative research team and is responsible for supporting the quality of research output as well as the engagement & client management of the practice area. He/she should be recognized and seen as having a strong expertise base in Qualitative...

  • Project Administrator

    2 months ago


    กรุงเทพมหานคร, Thailand MMR Research Worldwide LTD Full time

    **Are you looking for an exciting next step in your career? Do you enjoy working on high profile global accounts within the FMCG industry?** We are looking for an energetic, self-motivated and passionate individual to join our small but growing team in Bangkok as a Project Administrator. MMR is an independent, global consumer and sensory research agency...


  • กรุงเทพมหานคร, Thailand NielsenIQ (Thailand) Limited Full time

    Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations. **Deliver three aspects of actionable insights KPIs**: (1) quality of data, (2) quality of analysis and (3) quality of delivery (including. reporting and...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develops strong site relationships and ensures continuity of site relationships through all phases of the trial. Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents. Gains an in-depth understanding of the study protocol and...


  • กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develops strong site relationships and ensures continuity of site relationships through all phases of the trial. Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents. Gains an in-depth understanding of the study protocol and...