Sales Team Lead
6 months ago
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Responsible for the day to day management of the contact centre to ensure that KPIs are met.
Work closely with the teams to achieve Qualitative targets specified by the Client
Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives.
Ensure that the feedback provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization’s guidelines and policies.
Identify training needs and work with the training department to organize training/ online learning for the team members.
Enhance the performance of team members through the use of call monitors, team briefings, and monthly coaching sessions.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Preferable with 2 years of working experience in the related field is required for this position
Experience leading, inspiring and motivating others to meet goals and metrics
Possess project and resource management skills
Strong communication and interpersonal skills
Excellent decision making and analytical skills.
Excellent verbal and written communication skills in English and the language of supporting market
Who is TDCX?
**TDCX (NYSE**: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
-
Team Lead
6 months ago
Thailand IT Business Solutions Sdn Bhd Full timeHaving 5+ years of experience in BPO, Customer Service+ Team Lead Experience **Job Type**: Contract Contract length: 12 months Pay: ฿75,000.00 - ฿80,000.00 per month
-
Vendor Incubation-team Lead
6 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Commercial- Location: Thailand- Team and Role Introduction: - We are looking for a skilled and energetic leader to fill the role of Incubation Team Lead in our Fast-Moving Consumer Goods (FMCG) team. In this position, you will be instrumental in managing the team to guidance, fostering seller growth, and ensuring success...
-
Sales Team Lead
3 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Client Success Manager
2 months ago
Thailand Agency Growth Team Full timeDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
-
Backend Team Lead
6 months ago
Thailand PRTR Full timePRTR is looking for a Backend Team Lead to work with a fast-growing stable company that is growing its development team in Bangkok. **Responsibilities** - Being responsible for the overall quality of the software solutions developed. - Optimizing code and infrastructure components to new features and enhancing user experience. - Assisting with the...
-
Sales & Marketing Lead
6 months ago
Thailand The Unity Wealth Full timeJob Title: Sales & Marketing Lead - Web3.0 Technologies Location: Bangkok, Thailand Position Type: Full-time Company Overview: The Unity Wealth is a forward-thinking company at the forefront of integrating Web3.0 technologies with traditional financial services. We are dedicated to revolutionizing the insurance, banking, and cryptocurrency sectors through...
-
Sales Team Lead, Global Trade Solutions
4 weeks ago
Thailand HSBC Full time-Job description Job purpose: HSBC is the largest trade and receivable finance organization in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions. The bank has been recognised by the industry’s most prominent publications and associations for its strength in combining innovation and...
-
Lead Generator
6 months ago
Thailand ZUZU Hospitality Full timeRole: Lead Generator Job Grade: NA Location: Bangkok **About Us** ZUZU Hospitality Solutions delivers a simple software and service, yield management solution, for independent hotels. Founded by veterans in the travel industry in 2016, we are the indisputable primary partner to hoteliers in driving revenue. Acting as their hotel operating system, we power...
-
Lead Generator
7 months ago
Thailand ZUZU Hospitality Full timeRole: Lead Generator Job Grade: NA Location: Bangkok **About Us** ZUZU Hospitality Solutions delivers a simple software and service, yield management solution, for independent hotels. Founded by veterans in the travel industry in 2016, we are the indisputable primary partner to hoteliers in driving revenue. Acting as their hotel operating system, we power...
-
Sales and Partnerships Lead Th
3 months ago
Thailand bolttech Full time**In this position you will....** be leading sales and partnerships teams taking responsibility for developing and implementing sales strategies to achieve growth plans. You will be responsible for growing our sales revenues for insurance through continually optimizing performance and delivering around our strategic priorities. **You will be responsible...
-
IT Team Lead
7 months ago
Thailand BOXS POS (Thailand) Limited Full time**Company Introduction** If you are a career-oriented proactive person and enjoy working with smart people, BOXS is a company where you will have a good time, new knowledge, and experience. **Responsibilities**: - Manage development team to fulfill requirements upon request - Coach junior developers to deliver secure software solution in highest quality -...
-
Team Lead
7 months ago
Thailand AirAsia Full timeLead a team of finance executive in day-to-day Procure to Pay processes - Verifying & posting supplier PO&NPO invoices into the accounting system are correct and accurate within 3 working days - Perform monthly analytical reviews of financial and non-financial data related to Procure to Pay - Timely preparation of monthly and quarterly management report and...
-
Customer Service Team Lead
6 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Customer Service Team Lead
7 hours ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Team Lead
2 months ago
Thailand Mindpec Solutions Full time◆We are hiring Korean Team Lead in Bangkok ◆ Social Meda Project - Team Lead - Native Korean - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand,...
-
Senior Sales Manager/sales Supervisor/senior Sales
6 months ago
Thailand Miki Travel Asia Full time**Location**: **Thailand**: - Lead the Miki Travel Asia Thailand sales team to promote and sell our travel products and land arrangements - Responsible for developing new business opportunities and sales campaigns in order to achieve sales target in a competitive environment - Maintains and expands our travel agent customer database - identify potential new...
-
Manager, Direct Sales
6 months ago
Thailand CIMB Group Full time**Planning & Management** - Responsible for the establishment of both annual and monthly Direct Sales objectives in coordination with the Bank’s business plan. - Responsible for providing an annual Direct Sales Plan and providing quarterly updates, revision and modifications to the Plan. - In coordination with other establishes both market and target...
-
Sales General Admin Lead
7 months ago
Thailand Pet World Thailand Full time**Job overview**: We are looking for a Sales Admin in the Bangkok office to support our Sales team by ensuring all queries are responded to in an efficient, professional, and timely manner. **What you’ll do**: - Support sales team members in preparing and checking documents such as sales contracts, purchase orders, quotations, tax invoices, and business...
-
Solutions Account Manager Lead-sales
6 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Marketing & Communications- Location: Thailand- Team and Role Introduction: - Lazada Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and revenue growth of Lazada Sponsored Solutions—an AI-powered set of marketing tools that help our brands and sellers grow their...
-
E-commerce Team Lead
8 months ago
Thailand Argyll Scott Full timeAs the E-commerce team lead is essential in leading and strategizing the overall growth and success of the online marketplace platform. You'll be responsible for managing a team, setting objectives, and ensuring the effective functioning of the e-commerce marketplace, driving revenue growth and ensureing the achievement of sales...