Customer Service Team Lead

Having 5+ years of experience in BPO, Customer Service+ Team Lead Experience **Job Type**: Contract Contract length: 12 months Pay: ฿75,000.00 - ฿80,000.00 per month

◆We are hiring Korean Team Lead in Bangkok ◆ Social Meda Project - Team Lead - Native Korean - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand,...

◆日本人のチームリーダーをThai ・バンコクで募集中です◆ Social Media project - Team Lead - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location:...

**A DAY IN THE LIFE** - Follow-up on qualifying leads and conduct research to identify potential clients - Maintain accurate records in data system, with detailed information on customer contacts - Move clients to the next step in the sales process - Escalate any issues to line manager - Work in conjunction with Private Jet Sales Executives to grow the sales...

**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...

◆日本人のチームリーダーをThai ・バンコクで募集中です◆ - _Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc._ - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi -...

Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations - Schedule shifts for customer service...

Job Purposes- Manage and implement directions to customer service operations and coordination with relevant functions internal and external branch, in order to create alignment of standards, satisfy customers, and achieve goals- Key Roles and Responsibilities- Implement plans and directions to manage operations of customer service to ensure accuracy and...

Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

**Job Purposes**: - Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively **Key Roles and Responsibilities**: - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure...

Bangkok and Sathorn Full Time and Permanent Business Development, Call Centre, and Sales CS & Business Dev 16,000 - 25,000 02 634 8884 **เงินเดือน**: ฿16,000 - ฿25,000**: **หน้าที่ความรับผิดชอบ**: - รับโทรศัพท์ รับออเดอร์จากลูกค้า -...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Lead a team of finance executive in day-to-day Procure to Pay processes - Verifying & posting supplier PO&NPO invoices into the accounting system are correct and accurate within 3 working days - Perform monthly analytical reviews of financial and non-financial data related to Procure to Pay - Timely preparation of monthly and quarterly management report and...

**Purpose of the role** The key objective of this role is to manage and find a (re)solution for customers who have faced a problem, thus focusing on continuously improving the customer experience and ensuring that all interactions and outcomes are consistent and of a high quality. Effective collaboration with suppliers and business stakeholders will allow...

VACANCY LOCATION: Thailand - The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to engage your customer portfolio. Creating customer satisfaction by selling services during the lifetime of the VYNCKE solutions: Spare parts, Maintenance Contracts, project upgrade, operational assistance at...

**In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...

Hello... Is it you we're looking for? **Responsibilities: - Provide product and service information to customers. - Identify and escalate priority issues. - Follow up on customer interactions. - Maintain a high level of professionalism and empathy in all customer interactions. - Participate in ongoing training and development to enhance customer service and...

**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...

PRTR is looking for a Backend Team Lead to work with a fast-growing stable company that is growing its development team in Bangkok. **Responsibilities** - Being responsible for the overall quality of the software solutions developed. - Optimizing code and infrastructure components to new features and enhancing user experience. - Assisting with the...

Responsibilities: 1. Handling and resolving customers’ inquiries/requests for U.S. Markets. 3. Developing and maintaining accurate files. 4. Ensuring customer requests are handled in an appropriate and timely manner. **Requirements**: - Min. bachelor’s degree and above. - Good customer service, multi-tasking and problem-solving skills. Strong...