Customer Experience Coordinator

**Responsibilities**: - Handle customer issues and complaints and find solutions to problems that arise. - Coordinate with colleagues or managers to find the best solutions for customer problems. - Maintain a customer service-oriented attitude and be ready to assist customers at all times. - Keep customer information confidential. - Follow up with customers...

**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...

**What we do** FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative,...

บริษัท: - กลุ่มบริษัทเครือเบทาโกร จำกัด - รายละเอียดงาน: - 1. Arrange the meeting and coordinate with all attendees 2. Responsible for meeting summarize 3. Update department data 4. Coordinate In-House training program 5. Coordinate with related departments -...

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

Test and ensure smooth end-to-end experiences on the myAIS app and its associated channels from the perspective of the customer. Develop a comprehensive customer experience test strategy - Define tools and resources, and design test scenarios. Manage test execution, analyze results, and present findings to stakeholders for continuous enhancement. Prioritize...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Service Design for New / Strategic Services **Job Description**: 1. Service Design for New / Strategic Services - Coordinate with Product owner and key stakeholders to clarify...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

**Help grow after sales revenue through qualification of customers for AMECARE services, consumables, and PM contracts. Optimize turnover and customer satisfaction through the scheduling of service visits according to client needs, and in accordance with local service engineer availability. Support sales in the development of marketing and client education...

About Us Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The Role**: Flywheel SEA seeks a customer experience...

Record an incident report and report to higher management. Calculate loss and impact based on unexpected situations such as system down. Communicate directly with impacted customers to assist and offer compensation and ensure that customers are satisfied with the experiences. Identify customers who will require further assistance until the customer...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1) CE Governance 2) Product and Service Experience Design Job Description 1) CE Governance - CE governance; provide consultation to business owners, IT and engineers to enhance...

**Customer Experience Executive -**_ _**Protect Group** **Location**: Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**: Sunday - Thursday 8am - 6pm (Sunday 9am-4pm) **Language requirements**:Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role Description** Protect...

**Customer Experience Executive -**_ _**Protect Group** **Location**:Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**:Sunday 9am - 4pm, Monday - Thursday 8am - 6pM/Friday & Saturday OFF **Language requirements**: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role...

**Job Title** Workplace Experience Coordinator **Job Description Summary** The Workplace Experience Coordinator will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees...

The position duties include a wide range of activities related to customer feedback monitoring and ensuring all feedbacks are handled appropriately with the appropriate solutions within specified time frames and making sure high levels of customer service are provided at all times. - To manage the customer experience team ensure the effective management of...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

Job Description: **Our client is a global transport and logistics company.** **Position**: Customs Clearance Coordinator (Air) **Location**: Bangkok, Thailand **Contract Term**: 1 Year Contract (Renewable) **Working**: 5 Days/Week **Start Date**: ASAP **Responsibilities**: - ** Customs Documentation**: Prepare and process customs documentation...

Job Description: **Our client is a global transport and logistics company.** **Position**: Customs Clearance Coordinator (Sea) **Location**: Bangkok, Thailand **Contract Term**: 1 Year Contract (Renewable) **Working**: 5 Days/Week **Start Date**: ASAP **Responsibilities**: - ** Customs Documentation**: Prepare and process customs documentation...