Service Support Coordinator

4 months ago


Thailand Talentvis Full time

Requirements:Male/Female Age between 25-35 years.
- Bachelor’s degree in concern - Prior experience of at least 2 years of interpreting, translating & communicating functions in Japanese (JLPT N2) and English
- Experience in machine maintenance and/or after-sales service for the machine field. (Will be an advantage)
- Understand the basics of mechanical & electrical knowledge.
- Have good management & planning skills.
- Have problem-solving skills, logic, and flexibility.
- Have a good service mind and relationship.
- Good communication & negotiation skills, have a growth mindset and can work under pressure.
- Fast learning and enthusiasm to learn new things.
- Can drive a car and have a driving license.
- Understand electric diagram and electrical equipment functional (will be an advantage).
- Knowledgeable system of pneumatic, and hydraulic (will be an advantage).
- Knowledgeable electronic and industrial automation equipment such as Inverter, Sensor, etc. (will be an advantage).
- Knowledgeable in tools and measurements (will be an advantage).
- Responsibilities:Support, cooperate, translate, and communicate between team and customer or supplier in Japanese language and also English
- Be a Japanese interpreter to support office work, meetings, and others both in-house and outside.
- Support the after-sales service work and service administration work
- Be a professional and best supporter to make customers fully satisfied or impressed.
- Support team to translate and prepare the maintenance procedure document for the new installation machine.
- Maintain ISO9001 to ensure the system keeps good operation.
- Coordinate with related departments for smooth operation.
- Other tasks following the manager’s assignment or company policy.



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