Customer Support

6 months ago


Thailand บริษัท บีทัสกี (ไทยแลนด์) จำกัด Full time

**Summary**:
Communicate and coordinate with incoming contacts through various social media channels and on the company's phone.

Investigate and resolve problems in the case of customer complaints and be able to solve specific problems well and communicate effectively.

**Responsibilities**:

- Identify and resolve customer issues, providing accurate information and effective solutions.
- Maintain a deep understanding of our services to offer comprehensive support.
- Collaborate with internal teams to escalate complex cases and ensure timely resolution.
- Analyze to gather data on consumer needs and offer guidance for service development.
- Study other systems in addition to the organization to enhance knowledge and use information in system development.
- Prepare a Weekly Report summarizing results and reports on problems that occur in the work.

**Qualifications**:

- Bachelor's degree in a relevant field or equivalent work experience.
- Good interpersonal skills have a knack for asking and answering questions.
- Experience with computers and social media.
- Recognize the needs of your customers and be able to solve problems.
- Excellent oral and written communication and negotiation skills
- Capable of communicating effectively in English
- Responsible and able to manage work and time well
- Able to work on Saturday or Sunday (choose weekdays instead)
- Have a personal laptop
- At least 1 year of experience in customer service
- Experience in e-commerce will be an advantage.

Pay: ฿20,000.00 - ฿30,000.00 per month

Expected Start Date: 30/07/2024



  • Thailand Wintex Support Full time

    Wintex Support *** - Bangkok, Thailand- Hybrid- Posted 3 hours ago- Skills: - IT Support System Admin Networking **Top 3 reasons to join us**: - Professional and flexible working environment - Opportunity to work onsite abroad - Attractive salary and reward initiatives **Job description**: **Responsibilities**: - Diagnose and troubleshoot hardware,...


  • Thailand Forward Band Full time

    ห **น้าที่ความรับผิดชอบ**:R esponsiblities: - versee and manage the customer support team, ensuring high performance, engagement, and development of team members. - trategy Development: Develop and implement customer support strategies that enhance the customer experience and drive satisfaction. - erformance...


  • Thailand MESH Payments Full time

    At Mesh, we lead the way in revolutionizing Travel & Expense management for global enterprises. Our innovative solutions are streamlining travel and expense processes for thousands of companies, continuously expanding our reach and impact. As we push the boundaries in the T&E sector, we seek proactive innovators, strategists, and visionary thinkers eager to...

  • Cqa Staff

    7 months ago


    Thailand RGF Full time

    **Job Detail**: - CQA Staff (Customer support) (14K-21K) (SDG-97075) - เจ้าหน้าที่ CQA (ฝ่ายสนับสนุนลูกค้า)- - Responsible for coordinating with customer in quality assurance (Mass Production) including customer audit - Contact Customer for Improvement feedback Customer satisfaction and support to...

  • Customer Support Agent

    7 months ago


    Thailand Social Discovery Group Full time

    We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our digital nomad team of **more than 800 professionals **works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive...


  • Thailand ModSquad Full time

    **ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Technical Customer Support!** Do you have a** Tech Support** background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of...

  • Chat Support

    6 months ago


    Thailand growthfn Full time

    As a Chat Support Representative, you will be responsible for providing timely and accurate support to customers through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and provide guidance on product usage or services. Your primary goal will be to ensure customer satisfaction by delivering excellent service...

  • Customer Support Agent

    7 months ago


    Thailand Social Discovery Group Full time

    We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our digital nomad team of **more than 800 professionals **works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive...


  • Thailand Lazada Full time

    Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - Lazada Customer Care leverages on a suite of automation products, designed to provide an enhanced customer experience. To meet the increasing demands of daily operations for these customers self-service tools, there is a need for an Operations Associate to...


  • Thailand bolttech Full time

    **In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...


  • Thailand Asian Trails Full time

    **Purpose of the role** The key objective of this role is to manage and find a (re)solution for customers who have faced a problem, thus focusing on continuously improving the customer experience and ensuring that all interactions and outcomes are consistent and of a high quality. Effective collaboration with suppliers and business stakeholders will allow...


  • Thailand C.T.S. Industries Pte Ltd. Full time

    We believe that the growth of a sustainable and successful business is driven by a strong and talented team. To achieve our mission, we are committed to nurturing our people and offering challenging and rewarding careers. **C.T.S. Industries Pte Ltd** Human Resource Department 53 Serangoon North Ave 4 03-02/03 Singapore 555852 **Attention**: The Human...


  • Thailand HReasily Sdn. Bhd. Full time

    This is a remote position in Thailand. In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions. Key Responsibilities: **Direct Sales Management** - Develop and manage a pipeline of leads and opportunities. - Engage with prospective customers, converting leads into successful...


  • Thailand bolttech Full time

    **In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...


  • Thailand EASY SPEED INTERNATIONAL LOGISTICS LIMITED Full time

    Customer Service Executive (Airfreight) Location: Thailand Company: Easyspeed International Logistics Pte Ltd Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month. Position...


  • Thailand Jebsen & Jessen Full time

    Position Summary Responsible for the day-to-day activities of the sales & service administration for the company with the aim of providing effective support and ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives. **Responsibilities**: **1. Pre-Sales...

  • Customer Support

    7 months ago


    Thailand Electronics Extreme Full time

    **Responsibilities.**: ตรวจสอบและดูแลความเรียบร้อยในเกม. ให้ความรู้และข้อมูลเกี่ยวกับเกมแก่ผู้เล่นแก้ไขปัญหาต่างๆ...

  • Customer Service

    6 months ago


    Thailand Kensington Associates Recruitment Full time

    Bangkok and Sathorn Full Time and Permanent Business Development, Call Centre, and Sales CS & Business Dev 16,000 - 25,000 02 634 8884 **เงินเดือน**: ฿16,000 - ฿25,000**: **หน้าที่ความรับผิดชอบ**: - รับโทรศัพท์ รับออเดอร์จากลูกค้า -...


  • Thailand Reeracoen Thailand Full time

    **Overview**: **Salary**: 40,000 THB ~ 45,000 THB**Industry**: Trading(Other), Trading(Machinery)- Preliminary review of customer order T&C and sales agreement. Coordinate with Company contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance - Preparation of weekly backlog report for SEA,...


  • Thailand INVE Aquaculture Full time

    **WORKING AT INVE AQUACULTURE** THE HUMAN SIDE OF ‘CARE FOR GROWTH’ INVE Aquaculture’s strength comes from the passion and expertise of our people. This is why we strive to create an environment where learning is ongoing, initiative is encouraged and creativity flourishes. Just like we care about our customers’ success, we also care about the growth...