Manager, Preferred Client Engagement
8 months ago
Design and implement a tiered rewards program that incentivizes desired client behaviors and product adoption
- Develop and manage a comprehensive customer experience (CX) program for wealth management clients, ensuring a seamless and personalized journey across all touchpoints
- Conduct market research and competitor analysis to identify industry trends and best practices in wealth management CX and rewards programs
- Partner with wealth management advisors and product teams to understand client needs and tailor rewards accordingly
- Develop and maintain strong relationships with key vendors, partners, key stakeholders involved in the rewards program
- Track and measure the program's effectiveness, including client engagement, satisfaction scores, and revenue generation
- Develop and deliver program training for Sales and care center.
- Plan and execute customer events involving tasks i.e. budgeting, securing venues, coordinating logistics and developing marketing materials
- Oversee the program's budget and ensure efficient use of resources
- Stay abreast of regulatory requirements related to Preferred Segment particularly rewards programs
- To ensure the effective management of the complaints or voice of customers within the framework ensuring that all cases are attended to timely and professionally
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Manager, Preferred Privilege Client Management Th
6 months ago
Thailand CIMB Group Full timeDesign end-to-end journey in offering wealth management products and services both offline and online channels, to follow the brand guideline of marketing perspectives and to deliver a preferable experience to customers, specifically affluent clients. - Initiate and plan all communication ideas and develop compelling approach to create a strong customer...
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Natural Rubber Commodity Lead
6 months ago
Thailand Preferred by Nature Full time**Are you passionate about sustainability, rubber and driving positive impact? Do you share our aspiration to develop and implement a marketing plan for a key commodity like natural rubber? If so, then our Natural Rubber Commodity Lead role, with a specific focus on Rubber, based in Thailand could be the ideal opportunity for you.** **What you can...
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Manager, Preferred Acquisition
2 months ago
Thailand CIMB Group Full timeSet strategy and campaigns to acquire new Preferred customers through initiatives i.e. referral, cross-sell leads, partnerships, and events. - Maintain & improve qualified Preferred base with well-defined customer journey to prevent slideback or retention - Implement portfolio campaigns to increase Asset Under management & Net New Money especially from...
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Business Development
2 months ago
Thailand Union Space Thailand Full time**Job Summary**: Key Responsibilities - **Agent Sourcing & Management**: - Identify, evaluate, and onboard new agents and external partners to handle specific client needs. - Maintain relationships with agents to ensure high standards of service and reliability. - Negotiate and manage agent contracts, terms, and expectations. - **Client Solutions...
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Client Relations Manager
6 months ago
Thailand The Dawn Wellness Centre & Rehab Full time**Position summary**: The Client Relations Manager is responsible for establishing relationships with new clients inquiring for treatment for addiction and related mental health issues. Leads are provided through various marketing channels. The incumbent initially performs lead screening to determine qualified prospects. After which, they work closely with...
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Customer Engagement Manager
6 months ago
Thailand bolttech Full time**In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...
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Client Advisor
6 months ago
Thailand JP Caliber (Recruitment Agency) Full time**JOB MISSION** - Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients - **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives - Manage and drive sales by understanding client desires and creating a **hand-crafted experience **for the...
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Assistant Manager, Client Implementation
8 months ago
Thailand HSBC Full time-Job description - Manage the end-to-end client management process providing a positive and professional onboarding/client experience for customers - Plans, leads, and delivers domestic and regional Cash Management solutions for customers (covering account, liquidity and transactional management and Electronic Banking) for large-scale implementations -...
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Client Services Manager, Gpb
1 week ago
Thailand HSBC Full timeJob description- To provide full-service banking and all transactions to high-net-worth individual clients by the extension of credit and the marketing of company services. - To provide marketing and business development activities covering the international market, using the full range of company products and services. - To establish new relationships and...
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Telesales Client Success
2 months ago
Thailand Swivelt Sdn Bhd Full timeWith over 50 years of combined industry experience, our client's management team are passionate about building a brokerage to compete with the most reputable brands in the industry. Our client focused on building own path, through superior technology and excellent service with a clear understanding of client’s needs. Along with a wide range of available...
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Client Manager
6 months ago
Thailand BSI Full timeGreat that you're thinking about a career with BSI! **Responsibilities**: - Performing online/in-house/public training related to cyber security and compliance, especially for PCI-DSS. - Conduct various cybersecurity assessments such as: Compliance Gap Analyses to comply with local and global standards, privacy rules and regulations such as PCI-DSS, SOC2,...
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Assistant Consumer Engagement Associate
6 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Assistant Consumer Engagement Associate
6 months ago
Thailand TDCX Full time**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...
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Assistant Consumer Engagement Associate
3 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Client Success Manager
2 months ago
Thailand Agency Growth Team Full timeDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
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Traceability Manager
3 months ago
Thailand Fanatics Full timeThe mission of Traceability Pillar of Fanatics' Sustainability team is to create visibility and trust within our source base and enable expansion of our labor and environment programs to upstream suppliers. We also strive to meet or exceed external stakeholder expectations for transparency and accountability. The Traceability Manager will drive the...
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Boutique Client Development Manager
3 weeks ago
Thailand Dior Full timePosition - Retain and Develop Existing Clients: - Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience. - Proactively interact with clients, build relationships and gain understanding at a personal level to...
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Officer, Preferred Banking Relationship Management
6 months ago
Thailand CIMB Group Full time1. ประสานงานร่วมกับหน่วยงานที่เกี่ยวข้อง และผู้จัดการลูกค้าบุคคลธน กิจสัมพันธ์ (Preferred Relationship Manager) ในเรืองการขาย ผลิตภัณฑ์ต่างๆ...
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Freelance Client Service Manager
6 months ago
Thailand Klick Health Full time**About Klick Health** As a Client Success Manager, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while...
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Freelance Client Service Manager
6 months ago
Thailand Klick Health Full time**About Klick Health** As a Project Manager, you’ll join a dynamic team of project manager experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating...