Client Advisor

3 months ago

Thailand JP Caliber (Recruitment Agency) Full time

**JOB MISSION**
- Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients
- **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives
- Manage and drive sales by understanding client desires and creating a **hand-crafted experience **for the client to achieve the best sales performance
- Transform each client experience into **magical moments** by **creating a hand-crafted experience** that makes the client feel confident and energized.
- Create a **long-term authentic bond** with clients by making them feel the experience is truly about them.
- Demonstrate **active leadership** on selling floor, to drive individual and team objectives and be **accountable for sales results**.

**MAIN RESPONSIBILITIES**

1.

**SALES**
- Achieve individual KPIs:

- Sales targets
- Sales Per Transaction (SPT)
- Unit Per Transaction (UPT)
- Conversion rate
- Assist in daily sales and weekly sales reporting to head office (where necessary).

2.

**STORE APPEARANCE / VISUAL MERCHANDISING**
- Ensure store / stockroom are clean, neat and tidy at all times, product is properly stored, bags in dust bags, shoes by name/SKU and in size order.
- Ensure new stocks are displayed and merchandised in a timely and attractive manner.

3.

**STOCK MANAGEMENT**
- Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
- Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

4.

**CUSTOMER SERVICE & CRM**
- Acquire new clients to Ferragamo database.
- Develop client relationships by providing clients regular updates.

**PROFESSIONAL REQUIREMENTS**
- **Caring, authentic trusted Client Advisor**:an intuitive sales associate with a passion for style;
- A **powerful communicator**, handling clients with personal care and empathy and **putting the client at the center **of every decision;
- **Courageous with ideas **and innovative in your approach, always **ready to grow and learn;**
- Acting and **thinking first of the client **and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients;
- Being a **master at storytelling **and at the art of **asking engaging questions;**
- **Thinking innovatively **about how we can improve and generate new ways of creating tangible value and magic for the clients

**JOB MISSION**
- Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients
- **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives
- Manage and drive sales by understanding client desires and creating a **hand-crafted experience **for the client to achieve the best sales performance
- Transform each client experience into **magical moments** by **creating a hand-crafted experience** that makes the client feel confident and energized.
- Create a **long-term authentic bond** with clients by making them feel the experience is truly about them.
- Demonstrate **active leadership** on selling floor, to drive individual and team objectives and be **accountable for sales results**.

**SALES**

Achieve individual KPIs:

- Sales targets
- Sales Per Transaction (SPT)
- Unit Per Transaction (UPT)
- Conversion rate
- Assist in daily sales and weekly sales reporting to head office (where necessary).

**STORE APPEARANCE / VISUAL MERCHANDISING**
- Ensure store / stockroom are clean, neat and tidy at all times, product is properly stored, bags in dust bags, shoes by name/SKU and in size order.
- Ensure new stocks are displayed and merchandised in a timely and attractive manner.

**STOCK MANAGEMENT**
- Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
- Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss

**CUSTOMER SERVICE & CRM**
- Acquire new clients to Ferragamo database.
- Develop client relationships by providing clients regular updates.

*

**PROFESSIONAL REQUIREMENTS**
- **Caring, authentic trusted Client Advisor**:an intuitive sales associate with a passion for style;
- A **powerful communicator**, handling clients with personal care and empathy and **putting the client at the center **of every decision;
- **Courageous with ideas **and innovative in your approach, always **ready to grow and learn;**:

- Acting and **thinking first of the client **and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients;
- Being a **master at storytelling **and at the art of **asking engaging questions;**:

- **Thinking innovatively **about how we can improve and generate new ways of creating tangible value and magic for the clients

**Salary**: ฿21,000.00 - ฿23,000.00 per month

Applic

  • Client Care Advisor

    3 months ago

    Thailand Tiffany & Co. Full time

    The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about developing talents, building...

  • Client Advisor

    5 months ago

    Thailand Talentvis Full time

    Requirements:Thai nationality with bachelor degree in any field. - Experience in retails, fashion or related industry - Professional presentation. - Client centric, proactive and positive in approach. - Excellent interpersonal, communication (Proficient in Tha & English) and client relations - Mandarin and other third languages are a big plus. - Passion for...

  • Manager, Preferred Client Engagement

    4 months ago

    Thailand CIMB Group Full time

    Design and implement a tiered rewards program that incentivizes desired client behaviors and product adoption - Develop and manage a comprehensive customer experience (CX) program for wealth management clients, ensuring a seamless and personalized journey across all touchpoints - Conduct market research and competitor analysis to identify industry trends and...

  • Pvb Client Advisor

    3 months ago

    Thailand UOB (Thai) Public Company Limited Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • VP of Client Solutions

    3 months ago

    Thailand Monroe Consulting Group Full time

    Award winning Executive recruitment company, Monroe Consulting Group, is recruiting on behalf of a rapidly growing FinTech company that provide a leading investment management software product for private asset managers. We're looking for a passionate Client Solutions VP/Principal to join a growing team.Are you a passionate FinTech leader with a knack for...

  • Business Development Leader-cybersecurity Services

    3 months ago

    Thailand NodeFlair Full time

    **Job Summary**: **Job Type** Permanent **Seniority** Mid **Years of Experience** 3-5 years **Tech Stacks** Go Flow - Your Role and Responsibilities - A Business Development Leader-Cybersecurity Services role within IBM Consulting - Cybersecurity Services means providing industry-leading solutions to help our clients face the challenges of cloud...

  • Business Development Leader-cybersecurity Services

    3 months ago

    Thailand NodeFlair Full time

    **Job Summary**: **Job Type** Permanent **Seniority** Lead **Years of Experience** 3-5 years **Tech Stacks** Go Flow - Your Role and Responsibilities - A Business Development Leader-Cybersecurity Services role within IBM Consulting - Cybersecurity Services means providing industry-leading solutions to help our clients face the challenges of cloud...

  • Team Lead, Refugee Emergency Response

    3 months ago

    Thailand Asylum Access (HQ) Full time

    **Description**: About Asylum Access We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power. Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school....

  • Key Account Executive

    3 months ago

    Thailand บริษัท โอสถสภา จำกัด Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary - Manage customer for Sales target & ensure profitability to Osotspa’s personal care portfolio - Retain customer and relationship over time ideally a strategic partner and advisor to the...

  • Senior Talent Acquisition Advisor

    3 months ago

    Thailand Mott MacDonald Full time

    Based in Thailand as part of our HR team and supporting our East Asia Unit, you will support the talent acquisition efforts across Singapore, Malaysia, Thailand, Taiwan, Japan, Korea, and Indonesia. You will partner with internal stakeholders across the unit to drive innovative recruitment solutions targeting local and international markets across all grade...

  • Senior Talent Acquisition Advisor

    3 months ago

    Thailand Mott MacDonald Full time

    Based in Thailand as part of our HR team and supporting our East Asia Unit, you will support the talent acquisition efforts across Singapore, Malaysia, Thailand, Taiwan, Japan, Korea, and Indonesia. You will partner with internal stakeholders across the unit to drive innovative recruitment solutions targeting local and international markets across all grade...

  • Talent Acquisition Advisor

    3 months ago

    Thailand Hotelbeds Full time

    Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...

  • Account Manager

    3 months ago

    Thailand Kensington Associates Recruitment Full time

    Bangkok Full Time and Permanent Management Negotiable 02 634 8884 **As an Account Manager, you will play a pivotal role in establishing and nurturing strong relationships with our clients. Your primary responsibilities will include managing and expanding key client accounts to ensure their satisfaction and maximize their utilization of our online...

  • Commerce Manager, Tha

    2 weeks ago

    Thailand IPG Mediabrands Full time

    Location: Thailand, ,Agency: Reprise - Thailand | Ref#: 4943 | Job Function: eCommerce | Type of Contract: Regular Position Summary Our position offers you opportunity to work with the world leading clients and in the fast-moving industry where you will be the leader that will lead the team to grow the business. Also, you will gain and build you...

  • Senior Account Manager

    3 months ago

    Thailand Paymentology Full time

    Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

  • Account Manager

    3 months ago

    Thailand Paymentology Full time

    Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

  • Senior Account Manager

    3 months ago

    Thailand Paymentology Full time

    Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

  • Senior Account Manager

    3 months ago

    Thailand Paymentology Full time

    Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

  • Associate, Capital Markets

    3 months ago

    Thailand Tilleke & Gibbins International Ltd Full time

    **Location**: Thailand **Department**: Legal *** *** This position is for a mid-level associate to assist partner(s) and senior associates in the Capital Markets practice group, which covers a full range of capital market products and securities transactions (including securities issuance and IPOs). The lawyer is expected to have legal knowledge in the...

  • Brand Manager

    3 months ago

    Thailand Argyll Scott Full time

    Our client is one of the international beauty and skincare retailers. They are actively looking for **_Brand Manager _**to support the business. **Key Accountabilities / Responsibilities** - Implement and develop local marketing strategy (360) in products, PR, CRM, Digital, and marketing retail to achieve higher sales and ranking. - Analyze customer data to...