Freelance Client Service Manager
4 months ago
**About Klick Health**
As a Client Success Manager, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating with other crafts to implement innovative solutions that drive our clients towards their goals.
What sets Klick apart is the opportunity to collaborate with an inspiring group of individuals who are passionate about their work and committed to supporting each other. At Klick, diversity of skills and expertise thrives, creating a rich tapestry of knowledge and capabilities. We don’t expect you to be flawless from day one; we value your authenticity because it brings a unique perspective to our team. Join us at Klick, where your potential will flourish in an environment that values individuality.
**Responsibilities**:
- Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction.
- Collaborate with your team internally and externally (with vendor/partners) to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Handling Veeva Promomats uploads and client feedback gathering.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Assist with project budgets with direction from your leadership.
- Collaborate with cross-functional teams in the delivery of launch programs.
- Maintain an action and solution oriented approach at all times.
- Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
**Requirements**:
- 4+ years client services experience in the advertising industry.
- 2+ Years pharmaceutical/healthcare advertising experience required.
- Experience of working on Veeva Promomat system to upload projects for client approval.
- Comfortable managing a budget of 1-2M in revenue.
- Experience participating in brand planning.
- Launch experience is a plus.
- Intake of new client opportunities and brief coordination.
- Setup, and participate in client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
- Maintain relationships with Manager and Sr. Manager level clients.
- Strong presentation and communication skills.
- Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Understanding of the local market cultural dynamics, native language of official communication.
- Should be proficient in English.
- University degree required, MBA a plus.
- Travel: As needed travel to the client, mainly within the country.
- Valid passport is required.
- Comfort with and enthusiasm for integrating AI into your work.
LI-Hybrid #LI-AS1
- Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._
-
Freelance Client Service Manager
5 months ago
Thailand Klick Health Full time**About Klick Health** As a Project Manager, you’ll join a dynamic team of project manager experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating...
-
Freelance Account Manager
5 months ago
Thailand Klick Health Full time**About Klick Health** As a Account Manager, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating...
-
Freelance Project Manager
5 months ago
Thailand Klick Health Full time**About Klick Health** As a Project Manager, you’ll join a dynamic team of healthcare advertising experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while...
-
Client Success Manager
6 days ago
Thailand Agency Growth Team Full timeDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
-
Telemarketer/ Customer Service
5 months ago
Thailand Air Charter Service Full time**A DAY IN THE LIFE** - Follow-up on qualifying leads and conduct research to identify potential clients - Maintain accurate records in data system, with detailed information on customer contacts - Move clients to the next step in the sales process - Escalate any issues to line manager - Work in conjunction with Private Jet Sales Executives to grow the sales...
-
Client Advisor
4 months ago
Thailand JP Caliber (Recruitment Agency) Full time**JOB MISSION** - Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients - **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives - Manage and drive sales by understanding client desires and creating a **hand-crafted experience **for the...
-
Project Coordinator
6 months ago
Thailand Deluxe Media Full timeJob Project Coordinator - Thailand Description Description Deluxe provides localisation and delivery services to Cinema and Streaming Platform clients all over the globe. The role of Subtitling Project Coordinator is essential to bringing some of the world’s best technology and people together to make it happen. The primary focus of the Project...
-
Client Relations Manager
4 months ago
Thailand The Dawn Wellness Centre & Rehab Full time**Position summary**: The Client Relations Manager is responsible for establishing relationships with new clients inquiring for treatment for addiction and related mental health issues. Leads are provided through various marketing channels. The incumbent initially performs lead screening to determine qualified prospects. After which, they work closely with...
-
Thailand Riomavix SL Full timeAt Riomavix SL, a consulting firm specialized in the medical devices and IVD sector, we are seeking experienced sales professionals in Southeast Asia to expand their product portfolio with high-quality, reputable medical devices. This is an excellent opportunity for motivated individuals in the healthcare sales sector who are looking to enhance their...
-
Assistant Manager, Client Operations Support
5 months ago
Thailand Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Client Care Advisor
5 months ago
Thailand Tiffany & Co. Full timeThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about developing talents, building...
-
Client Service Associate
5 months ago
Thailand TDCX Full time**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...
-
Manager, Preferred Privilege Client Management Th
5 months ago
Thailand CIMB Group Full timeDesign end-to-end journey in offering wealth management products and services both offline and online channels, to follow the brand guideline of marketing perspectives and to deliver a preferable experience to customers, specifically affluent clients. - Initiate and plan all communication ideas and develop compelling approach to create a strong customer...
-
Client Partner, Senior
5 months ago
Thailand Infor Full timeGeneral information- Country - Thailand - City - Remote Location - Job ID - 40194 - Department - Infor Consulting Services - Experience Level - MID_SENIOR_LEVEL - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & Requirements- Reporting to the Senior Director of Consulting Practice, the Senior Client Partner is primarily responsible for...
-
Client Manager
5 months ago
Thailand BSI Full timeGreat that you're thinking about a career with BSI! **Responsibilities**: - Performing online/in-house/public training related to cyber security and compliance, especially for PCI-DSS. - Conduct various cybersecurity assessments such as: Compliance Gap Analyses to comply with local and global standards, privacy rules and regulations such as PCI-DSS, SOC2,...
-
Client Support Worker
5 months ago
Thailand Miracles Asia - Phuket, Thailand Full timeMiracles Asia works with adults of all ages in the global community. Miracles Asia has been supporting people and families to recover from addiction and the effects of addiction for many years. We are a team of skilled, passionate, and creative people providing Miracles Asia’s a unique recovery program and services. We at Miracles Asia empower people and...
-
Native Freelance SEO Linguists Recruitment en
4 months ago
Thailand Jiangsu Sunyu Information Technology Co., Ltd. Full timeJOB TYPES Part-time, Freelance JOB DESCRIPTION: Language pair: English - Thai Task Type: SEO copywriting (we can accept either writers or translators to take on this project) Number of recruits: 2 Linguists native in Thai Project volume: the first batch is approximately 200 articles, and the subsequent ones are to be decided. Start Time: currently launched,...
-
Freelance Medical Editor
5 months ago
Thailand Klick Health Full timeOur Science & Regulatory team, as part of Klick's Medical Craft, is pivotal in ensuring the highest standards of scientific accuracy and regulatory compliance in healthcare communications. This dedicated group of medical writers, editors, and regulatory affairs experts meticulously reviews every piece of content, ensuring it aligns with industry regulations...
-
Telesales Client Success
6 days ago
Thailand Swivelt Sdn Bhd Full timeWith over 50 years of combined industry experience, our client's management team are passionate about building a brokerage to compete with the most reputable brands in the industry. Our client focused on building own path, through superior technology and excellent service with a clear understanding of client’s needs. Along with a wide range of available...
-
Assistant Manager, Client Implementation
6 months ago
Thailand HSBC Full time-Job description - Manage the end-to-end client management process providing a positive and professional onboarding/client experience for customers - Plans, leads, and delivers domestic and regional Cash Management solutions for customers (covering account, liquidity and transactional management and Electronic Banking) for large-scale implementations -...