Assistant Consumer Engagement Associate
6 months ago
**#BeMore**
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
**Top Reasons to work with TDCX**
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
**What is your mission?**
- Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.
- Provide accurate information and updates to consumers always.
- Follow up on consumer’s queries in a timely manner.
- Capture and update the right information provided and obtained from consumers onto the system always.
- Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
**Who are we looking for?**
- Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.
- Possesses a strong attention to detail.
- Ability to work with a flexible schedule, including shifts when and as required.
- Experience in customer service or contact centre is considered an added advantage
- Possesses excellent telephone etiquette and the ability to provide excellent service to customers.
- Excellent verbal and written communication skills in English and the language of the supporting market.
**Who is TDCX?**
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
-
Assistant Consumer Engagement Associate
3 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Assistant Consumer Engagement Associate
7 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Traceability Manager
3 months ago
Thailand Fanatics Full timeThe mission of Traceability Pillar of Fanatics' Sustainability team is to create visibility and trust within our source base and enable expansion of our labor and environment programs to upstream suppliers. We also strive to meet or exceed external stakeholder expectations for transparency and accountability. The Traceability Manager will drive the...
-
Retail Stores Associate Ii
3 weeks ago
Thailand Nike Full time**WHO ARE WE LOOKING FOR?** **Work Hard. Play Hard.** You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next **_Athlete _**to join our team. Are you ready? As a Nike Direct **Athlete,** you provide world-class service to the consumer using the four service principles: **KNOW**: Build an authentic connection with...
-
Superviser
8 months ago
Thailand Levi Strauss & Co. Full timeKey responsibilities: Consumer Experience - Hyper-focused on ensuring a seamless consumer experience in store. - Creates a high energy, compelling store experience for consumers by engaging consumers and modeling appropriate customer service behaviors to other associates. Store Operations - Achieve store profit target and minimize loss by implementing...
-
Service Associate
6 months ago
Thailand 3698 Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Styling Associate
6 months ago
Thailand Pomelo Fashion Full timeStyle and pre prep on Pomelo collections across all platforms, taking guidance and collaborating with the Fashion Lead. Act as support stylist for both e-commerce and marketing shoots, this is a fantastic opportunity to learn while building your portfolio. Be present on marketing and commerce shoots as well as supporting social and events teams when required...
-
Business Intelligence Associate
7 months ago
Thailand AIRR LABS Full timeThe Creative Social Media Associate is responsible for developing marketing activities that grow designated brand recognitions and drive e-commerce sales. He/she must be a creative, insightful, and up-to-the-minute team player who is proficient in translating conceptual ideas into cut-through activities, creatives, and impactful...
-
Head of Sales
6 months ago
Thailand Argyll Scott Full timeOne of the well-known consumer health organisations in Thailand is now releasing the attractive role. They are looking for Head of Sales for both Ethical and OTC channel to establish Sales team target and reach the organisation goal. **You will be responsible for**: - Setting Sales target and conducting team management to align with company objectives. -...
-
Head, Cco Risk
4 weeks ago
Thailand CIMB Group Full time**Operational Risk Management** - To assist and participate with Business units to execute the Operational risk and compliance framework throughout the Bank with respect to identifying, quantifying, reviewing, evaluating and measuring risk. This to ensure that all compliance and risk categories are identified and managed in accordance with regulatory,...
-
Senior Associate
6 months ago
Thailand Asian Venture Philanthropy Network Full timeThailand Senior Associate, Mekong Region **Associate**: **About AVPN**: AVPN is a unique funders’ network committed to building a vibrant and high-impact social investment community across Asia. AVPN’s mission is to catalyse the movement toward a more strategic, collaborative, and outcome-focused approach to social investing, ensuring that resources...
-
Marketplace Associate
2 months ago
Thailand Pomelo Fashion Full time**What's your role in the team?**: The Marketplace Associate is responsible for managing and optimizing product listings, sales, and overall performance across various online marketplace platforms. This role supports the execution of strategic campaigns, ensures accurate product information, and works closely with cross-functional teams to drive growth and...
-
Styling Associate
6 months ago
Thailand Pomelo Fashion Full time**What's your role in the team?**: **Pomelo** is the leading online fashion platform in South East Asia. A platform for fashion focused women with a combination of the best products, the hottest local and international brands, world class content and data driven personalised experiences. Driven by technology and backed by fashion and technology investors...
-
Assistant Vice President, Consumer Loan
8 months ago
Thailand CIMB Group Full time**Planning & Management** - Responsible for the establishment of both annual and monthly CLD objectives in coordination with the Bank’s business plan. - Responsible for providing an annual CLD Plan and providing quarterly updates, revision and modifications to the Plan. - In coordination with other establishes both market and target customer strategies for...
-
Lead Retail Stores Associate
3 weeks ago
Thailand Nike Full time**WHO ARE WE LOOKING FOR?** **WHAT WILL YOU WORK ON?** You will utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex...
-
Sales Associate
2 weeks ago
Thailand Dior Full time- Position Job Title: Sales Associate (6 months contract) Location: DIOR Gold House Experience required: Fashion retail, Luxury retail Period: Full-time, 6 months Christian Dior Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior...
-
Assistant Cleaning Associate
6 months ago
Thailand TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Communication Assistant
6 months ago
Thailand UNICEF Full time**Job no**: 569342 **Contract type**: Temporary Appointment **Duty Station**: Bangkok **Level**: G-5 **Location**: Thailand **Categories**: Communication UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across...
-
Clinical Research Associate
7 months ago
Thailand ICON plc Full timeAs a (Clinical Research Associate) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. **[Clinical Research Associate]** **[Thailand]** - **What you will be doing**: - Responsible for the delivery of the studies - Site monitoring - Site management - Ensure that study...
-
Senior Associate, Seller Operations-
3 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Commercial- Location: Thailand- Team and Role Introduction: LazLive is Lazada's Livestream commerce platform blending entertainment and shopping. LazLive enables sellers and content creators to connect and engage with buyers real-time. Through LazLive, buyers discover products and check out directly in livestreaming.We're...