Customer Care Team Lead

**Rabbit Care** is Thailands No.1 marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advice). **Our Mission** is to exceed customer expectations through our digital platform and care center. We offer consumers a much improved buying experience, driven by wide selection of products from 70+ partners,...

Responsible for customer care team management including capability development, deliver high customer service level, strategy building for overall Customer Care department, contributing to company strategy. Lead Order to Cash Process to deliver service level to meet internal & external expectation and connect with Global community to improve either process...

**The Role** The Customer Care Supervisor is responsible for Printer order, and Service Contract conversions. Also overseeing CRM enhancing operational efficiency, and ensuring optimal customer satisfaction. This role involves managing CRM processes, ensuring effective service contract management, and driving improvements in operational workflows. **What...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Job Title: Personal Care Thailand Lead Location: Thailand **BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB** - As the key driver of P&L performance, you will be responsible for developing and executing strategic plans that deliver optimal results in terms of revenue, profit, market share, and other key targets. - You will be instrumental in translating our...

Responsibilities: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst's performance using scorecards as a point of discussion - Chart a career development...

As a Sea Logistics Customer Care Supervisor, Key Account at Kuehne+Nagel Thailand, you will oversee the customer care team, ensuring exceptional service for key accounts. Your role involves managing customer relationships, coordinating logistics operations, and optimizing processes to meet client needs efficiently. This position requires strong leadership,...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company ** Your Role **:You will be leading, directing and optimizing your customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility....

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

Description Kenvue is currently recruiting for: **Customer Collaboration Lead** This position reports into Associate Director - SC and is based at Bangkok. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®,...

**What we do** FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative,...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4 Pm Customer Success Specialist jobs continue to be on the rise...

Role - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...

**Location**:Onsite, Bangkok, Thailand** **IMPORTANT - This position is based onsite in Bangkok, Thailand. The company will manage all paperwork, including visa arrangements and relocation expenses.** **NOTE: KINDLY ATTACH YOUR RESUME IN ENGLISH** **Salary**: 80,000 - 100,000 THB **Joining**: Immediate **Education**: Bachelor's degree is a must **Working...

**Department**: Customer Care **Team**: UX/Project LINE Global Customer Care team is dedicated to providing an exceptional experience for our customers. We are providing not only our services to resolve the customer issues and inquiries but also that WOW experience that makes them come back and use our LINE services. An Assistant Manager (UX/Project Team)...

Req ID:431208 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**Product Manager - Customer Care & Collection**: Bangkok, or Jakarta - Work Type: Full Time **About Us**: We’re an honest financial technology company leveraging cutting-edge technology to bring payment solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. The...

**About the Job**: As a Customer Support Team Lead in our International Health Insurance division, you will guide a team of customer service representatives to deliver outstanding service and meet performance targets. Your role involves coaching, mentoring, and training your team to enhance their skills in customer support. You will oversee team...