Customer Collaboration Lead

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Position Summary Sales Strategy & Innovation Business Consultant is responsible for driving new & innovative collaboration projects with Samsung’s key channel partners. They will be need to plan, initiate, execute, and monitor projects and align multiple internal and external stakeholders across functions to deliver value through successful...

We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...

Support the development of strategies and insights to drive value at partner accounts. Help build long-term strategic relationships with retail and telecom channel partners. Lead cross-functional teams to drive strategic initiatives for the organization and partner accounts. Uses data driven methodologies to identify collaboration opportunities and present...

**Job Highlights** - Boost Earnings with Project Incentives - Pitch Insights from Customer Feedback - Partner with Enterprise Accounts We are looking for a highly motivated Sales Lead to spearhead the expansion of our advanced Customer Insights Solutions, an integral part of our innovative Voice of the Customer (VoC) platform services. As the Sales Lead,...

With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers. We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to...

**Who are we?** At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the **beauty industry**. **Join us on our mission to: Create the beauty that moves the world.** Being part of...

**Key Responsibilities**: - Lead, mentor, and manage a team of customer service representatives to achieve performance targets. - Handle escalated customer inquiries and complaints in a professional and timely manner. - Monitor team performance, providing regular feedback and conducting performance reviews. - Develop and implement customer service policies...

Define and drive the CRM, Customer experience and Loyalty strategies & roadmap for Luxury brands. Define and drive the omni-channel consumer journey for the luxury customer experiences and driving the customer lifetime value. Initiate new CRM & Data pilot use cases and campaigns for the brands. Closely collaborate with brand teams, media team, e-commerce...

**What we do** FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative,...

With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers. - We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to...

Job Overview: Key Responsibilities: - **Resolve Issues**: Identify and resolve customer issues effectively, escalating to the appropriate department when necessary. - **Maintain Records**: Keep accurate records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. - **Provide Information**: Offer accurate...

**Position**: Nutrition and Ice Cream SEA & Indonesia Collaborative Manufacturing Lead **Line Reporting to**:Nutrition SEA & Indonesia BU SC Lead with joint responsibility of Ice Cream. **Department**: Supply Chain **Work Location**: Unilever Thailand HQ (Open to other markets in SEA) **Travel**:25-50% of the time for travelling to CM’s. **The Purpose...

Responsible for customer care team management including capability development, deliver high customer service level, strategy building for overall Customer Care department, contributing to company strategy. Lead Order to Cash Process to deliver service level to meet internal & external expectation and connect with Global community to improve either process...

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

4+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations,...

Answer questions and support local users via different channels; - Coordinate problems that occur to other related teams; - Support game testing to ensure game quality and the suitability with Thai market; - Support team with other tasks assigned by line manager. **Yêu cầu**: - Have passion with games and have played many types of games; - Be...

Department Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...