Customer Care Officer

3 weeks ago


กรงเทพมหานคร, Thailand Gratitude Inc. Full time

**Role**:Customer Care Officer

**Timings**:Rotational Shifts (Permanent)

**Industry**:Other

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Semi-Voice

Key Skills: Customer Service
- Salary : 62K THB

Location: Bangkok

Shift: Mon
- Fri 7am - 4 Pm

Customer Success Specialist jobs continue to be on the rise as more businesses are being engaged

through social media platform. CSA responsibilities include resolving customer queries, recommending

solutions and guiding product users through features and functionalities of this social media in order to

provide customers’ satisfaction on high quality advertisement and promotions.

**Responsibilities**:
Responsible to resolve customer queries in a timely and accurate way through inbound

Identify customer needs and assist them in using specific features and functionalities in

the client platform

Follow-up with customers to ensure their technical issues are resolved

Become and remain knowledgeable about client products and community standards

Use market-specific knowledge, signals and insights to spot and scope scalable solutions to

improve the support of our community of customers

Identify inefficiencies in workflows and suggest solutions

Gather, analyze and utilize relevant data to develop ways to improve the overall user

experience on the site

Recognize trends and patterns, and escalate issues outside the company policy to the global

team

**Requirements**:
Possess professional customer service skills; solutions mindset, multi-tasking, passion for

customers and ability to deliver exemplary customer experience.

Prior working experiences in customer-oriented product environment, consulting, or operations

role

Ability to follow process and collaborate effectively to work in a team

Excellent written and communication skills in native and English language

Basic knowledge on Computer operations

Preferred Qualifications:
Have exceptional grammar typing accuracy skills - experience with business communication

Patience when handling tough cases

High affinity and cultural awareness of political/social situation regarding the relevant

market/region that will be supported

Flexible in shifting schedule



  • กรุงเทพมหานคร, Thailand Cafe Brandname Full time

    **ล่ามภาษาจีน Customer Care Officer - Data Entry (Chinese Speaking)/เจ้าหน้าที่ดูแลลูกค้า...

  • Customer Care Officer

    2 weeks ago


    บางนา, กรุงเทพมหานคร, Thailand บริษัท คาร์แทรค เทคโนโลยี (ไทยแลนด์) จำกัด Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางนา)**เงินเดือน(บาท) **:17,000 -...


  • กรุงเทพมหานคร, Thailand Givaudan Full time

    Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Data Analyst

    2 weeks ago


    กรุงเทพมหานคร, Thailand Rabbit Care Full time

    **Rabbit Care** is Thailands No.1 marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advice). **Our Mission** is to exceed customer expectations through our digital platform and care center. We offer consumers a much improved buying experience, driven by wide selection of products from 70+ partners,...


  • กรุงเทพมหานคร, Thailand Zenyum Full time

    **About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...


  • กรุงเทพมหานคร, Thailand Ancor Full time

    We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...


  • กรุงเทพมหานคร, Thailand Honest Bank Full time

    **Customer Care Team Lead**: Bangkok, or Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...


  • กรุงเทพมหานคร, Thailand LINE Plus corporation Full time

    **Department**: Customer Care **Team**: UX/Project LINE Global Customer Care team is dedicated to providing an exceptional experience for our customers. We are providing not only our services to resolve the customer issues and inquiries but also that WOW experience that makes them come back and use our LINE services. An Assistant Manager (UX/Project Team)...


  • กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 12 Apr 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...


  • กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 20 Mar 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...

  • Product Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Honest Bank Full time

    **Product Manager - Customer Care & Collection**: Bangkok, or Jakarta - Work Type: Full Time **About Us**: We’re an honest financial technology company leveraging cutting-edge technology to bring payment solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. The...


  • กรุงเทพมหานคร, Thailand Zenyum Full time

    **About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

  • Customer Care Advisor

    4 weeks ago


    กรุงเทพมหานคร, Thailand Adecco Full time

    LocationBangkok,MRT Line Job typePermanent Salary17,000-25,000 ฿ CategoryCustomer Service/ Call Centre/ BPO Experience0-1 Years IndustryHospitals/ Health Care Career Level New Entry Number of Vacancy 1 **Responsibilities**: Our Client is a top tier international customer service outsourcing company in the world looking for** Customer Care...


  • กรุงเทพมหานคร, Thailand HydroNeo (Thailand) Co., Ltd. Full time

    To expand our international and nationwide activities, we are looking for an experienced Operations and Customer Care Person for our IoT Products. HydroNeo is an international start-up supporting the Thai aquaculture industry with a focus on shrimp farmers with modern technology. Our vision is to be the trusted partner of the aquaculture industry by...


  • กรุงเทพมหานคร, Thailand Cathay Pacific Full time

    CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 08 May 2024 Role Introduction The Customer Care Advisor should maintain a high customer service standard when servicing and selling to customers. Build strong relationship with customers and ensure the generation of maximum revenue through direct channels. Interpret customer...

  • Sales (Care)

    2 weeks ago


    บางขุนเทียน, กรุงเทพมหานคร, Thailand บริษัท มาฮา เคมิคัลส์ (ประเทศไทย) จำกัด Full time

    วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 3 - 10 ปี- กทม. (บางขุนเทียน)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...


  • กรุงเทพมหานคร, Thailand Rabbit Care - Rabbit Care Broker Company Limited Full time

    **รายละเอียดงาน***: related documents. - Follow ups on the underwriting of the policies and chasing the insurers. - Issuing receipts & Credit Note for refund. - Chasing payments (monthly, quarterly, semi-annually, annually). - Shipping all policy packs for policies and necessary documents. - Manage all incoming documents from the...

  • Care Worker

    3 weeks ago


    กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51907 Business Medical, Hospital, Healthcare Job Detail 【Main Duty】 ・New set up company ・Visit people in need of care at home and provide appropriate support ※Bangkok metropolitan area ・1~5 visits per day(Company Bike Driver) ・Thai, Japanese, foreigners nationality customer 【Job Description】 - Physical care ・Meal...

  • Patient Care Liaison

    4 weeks ago


    กรุงเทพมหานคร, Thailand Axios International Full time

    **Position: Patient Care Liaison** **Position Purpose** The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based **Duties...


  • กรุงเทพมหานคร, Thailand SYNTEGON Full time

    Company Description The Service Office for Syntegon Technology in ASEAN and the Pacific Region is located in the Interlink Tower Bagna in Bangkok. We are responsible for the after-sales service requirements of customers with Syntegon equipment in our region. As a quality service provider our priority is building long term relationships with customers and...