Customer Retention Team Lead

We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...

วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 0 - 3 ปี- กทม. (วัฒนา)- ปริญญาตรี- 15,000 - 20,000 บาท/เดือน- หน้าที่และความรับผิดชอบ -...

**Job Highlights** - Drive digital strategy and client growth - Build key client partnerships - Merge creativity with data analytics to service Kidyers, a dynamic data-driven creative agency, seeks a Digital Communication Service team lead to manage the multiple team skills from AE, Digital Marketing and in-house production. We are looking for a passionate...

Department Marketing- LevelExperienced (Team Lead)- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The...

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

**What we do** FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative,...

With the mission of "Unleashing the potential of the manufacturing industry," CADDi strives to create a world that can realize each manufacturer’s strength to create a flat, non-hierarchical relationship between customers and manufacturers. We are challenging to transform the entire manufacturing supply chain from both upstream and downstream and to...

At Finyard, we're a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. We're all about bringing revolutionary software services to people all around the world, and have been since 2018. Our mission is to innovate by launching modern software solutions in the FinTech space, giving users...

Role - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...

**About Us** Bjak is an online car insurance broker with headquarters in Malaysia and branch offices in Thailand, Japan, and Taiwan. We are the largest insurance broker in Malaysia and Southeast Asia. Bjak emphasizes the use of cutting-edge technology in Customer API, Data Analytics, Artificial Intelligence, and Blockchain to provide customers with...

**Location**:Onsite, Bangkok, Thailand** **IMPORTANT - This position is based onsite in Bangkok, Thailand. The company will manage all paperwork, including visa arrangements and relocation expenses.** **NOTE: KINDLY ATTACH YOUR RESUME IN ENGLISH** **Salary**: 80,000 - 100,000 THB **Joining**: Immediate **Education**: Bachelor's degree is a must **Working...

Responsibilities: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst's performance using scorecards as a point of discussion - Chart a career development...

Req ID:431208 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

**Key Responsibilities**: - Lead, mentor, and manage a team of customer service representatives to achieve performance targets. - Handle escalated customer inquiries and complaints in a professional and timely manner. - Monitor team performance, providing regular feedback and conducting performance reviews. - Develop and implement customer service policies...

Qualifications: **Minimum requirements**: - BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus). - 2 years minimum of work experience in sales and/or online - 3 years experience leading a sales teams is a must. - Strong desire to meet or exceed productivity, readiness, sustainability, and...

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our...

Are you ready to lead a dynamic team in the exciting world of Retail FX & CFDs? We are actively seeking a passionate **Team Manager** to drive client engagement and conversion for our client's retail FX & CFDs company, focusing on the vibrant **Thai market.** If you are a results-driven leader with a knack for building relationships and meeting conversion...

Job Description: Exciting Opportunity Alert! Join the Elite Team as a Marketing Team Lead! Our esteemed client is an international leader in the lubricant industry, boasting a renowned brand that has garnered significant recognition within the Thai market. Presently, they are in search of a capable individual for the position of **"Marketing Team...

Responsibilities: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge...

Job Overview: Key Responsibilities: - **Resolve Issues**: Identify and resolve customer issues effectively, escalating to the appropriate department when necessary. - **Maintain Records**: Keep accurate records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. - **Provide Information**: Offer accurate...