Team Lead Customer Service

**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account. We...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets - Assures that daily work performed follows generally stated objectives as well as cost-effectiveness...

Responsibilities: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst's performance using scorecards as a point of discussion - Chart a career development...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Responsibilities: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

บริษัทเรากำลังมองหา Customer Service (ฝ่ายบริการลูกค้า) เขตกรุงเทพ คุณสมบัติในการสมัคร ฝ่ายบริการลูกค้า Customer...

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

**Are you **_driven, results-oriented_** and a **_team player_**?** With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary...

**Customer Care Team Lead**: Bangkok, or Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

**Responsibilities**: - Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration. - Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular...

**Operations**: setting-up, develop and lead day-to-day collection operations, including collections call Centre, skip-tracing, field collections, external outsourcing vendors. **Teambuilding**: build, drive and develop the teams according to the highest standards of the industry. **Collection content**: develop efficient collection content adjusted to the...

Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external to Thermo Fisher. Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer,...

**Job Highlights** - Drive digital strategy and client growth - Build key client partnerships - Merge creativity with data analytics to service Kidyers, a dynamic data-driven creative agency, seeks a Digital Communication Service team lead to manage the multiple team skills from AE, Digital Marketing and in-house production. We are looking for a passionate...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Accountabilities - Standardize, stabilize and sustain gold standard S&OP / IBP - Build strong customer relationships with key customers and support joint business planning - Drive Complexity exercise through SKU rationalization and supporting sourcing study - Drive continuous improvement in terms of inventory by implementation segmentation - Deliver Net...

**Cyber Security** Our team's mandate is to provide world-class service in Cyber Security as the leading Cyber Security service provider in Thailand and ASEAN Market. You will be joining TDG's Cyber Security team to protect our clients from cybercrime and support multifaceted countermeasures against cyber attacks by Threat Intelligence and remediation...

**Teambuilding**: build, drive and develop the teams according to the highest standards of the industry. **Collection content**: develop efficient collection content adjusted to the country specific within Grab's general policies. Improve policies and documents needed. Build reliable, trusty and long-term relations with assigned customers. Negotiate &...