Team Lead Customer Service-japanese Speaker

Job Overview: Key Responsibilities: - **Resolve Issues**: Identify and resolve customer issues effectively, escalating to the appropriate department when necessary. - **Maintain Records**: Keep accurate records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. - **Provide Information**: Offer accurate...

**Responsibilities**: - Provide mentorship, guidance and career development to members of your team - Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions - Team management responsibilities for...

Job Title**:Customer Service (Japanese Speaker)** Location**:Bangkok, Thailand** Salary**:THB 50,000 - 70,000 (Based on your performance during the interview)** Working Hours**:24/7 Rotational Shift / Monday - Sunday (Work 5 days in a week)** Benefits**:KPI Allowance / Attendance Allowance / Health & Accident Allowance / Dental Insurance / Annual Leave /...

Responsibilities: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge...

**Location**:Onsite, Bangkok, Thailand** **IMPORTANT - This position is based onsite in Bangkok, Thailand. The company will manage all paperwork, including visa arrangements and relocation expenses.** **NOTE: KINDLY ATTACH YOUR RESUME IN ENGLISH** **Salary**: 80,000 - 100,000 THB **Joining**: Immediate **Education**: Bachelor's degree is a must **Working...

Key Performance Areas- Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.- Primary contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders.- Quote all established standard or contract pricing...

**【朝から勤務7am-4pm】【JAPANESE】【English Speaker】【BPO】** ◆◇◆タイ・バンコクのBPOにて**SNSプロジェクト** 日本人カスタマーサポートを募集中◆◇◆ We are hiring **#Japanese #CS #Permanent** ◇Customer Service Advisor (CSA) ◇ **Job Title**:Customer Service Advisor **Job...

Role - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

**Industry**: Manufacturing(Chemicals/Materials)- Explain the technical specifications of the machine, products to customers - Help sales to promote company products to customers - Understand customer needs and coordinate with internal, supplier company - Support and respond to customers when there are any technical problems - Visit client if needed -...

Company Description We are a worldwide Augmented Hospitality leader. We are 260,000+ experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible...

We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...

สถานที่ทำงาน - Bangkok Silom Area - ประเภทของงาน - พนักงานประจำ - เงินเดือน - ต่อรองได้ - หมวดหมู่งาน - งานธุรการ - อุตสาหกรรม -...

Lead the service desk team. Manage resources and monitor the team's work to be following the contract. Monitor reports and performance of the team. Perform remote duties on customer machines to resolve computer system problems. Performs problem analysis duties and forward problems that cannot be resolved to the 2nd line support Level. After opening the event...

**Position Overview**: We are seeking a highly motivated and fluent Thai speaker to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support and assistance to our Thai-speaking customers through various communication channels. **Key Responsibilities**: - **Language...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

สถานที่ทำงาน - Bangkok Silom Area,Samutprakarn - ประเภทของงาน - พนักงานประจำ - เงินเดือน - ต่อรองได้ - หมวดหมู่งาน - งานขายและพัฒนาธุรกิจ - อุตสาหกรรม -...

Ancor Thailand are supporting a European MNC medical insurance company based in Bangkok - OPEN TO EXPATS Our client is looking for an experienced Customer service to provide medical assistance to clients globally with good communication skills and able to work in shifts. **Job description**: - Assist policy holders around the globe with claim and medical...

Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets - Assures that daily work performed follows generally stated objectives as well as cost-effectiveness...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...