Merchant Acquisition, Team Lead

4 weeks ago

กรงเทพมหานคร, Thailand Grab Full time

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to Know the Team**

As a member of the City Expansion team, you will be responsible for overseeing and shaping the business's entire operations and go-to-market plan in every corner in Thailand where it will be the key growth driver for all of Grab’s services.

XLOS, City Expansion is now finding teammates to join our young motivated team on this rocket with the target of making life easier for Thais across all regions. Our team operates with an experimental mindset and is willing to deep dive into both opportunities and challenges, then you should join our team

**Get to know the Role**

The role is a balance of strategy operation, stakeholder management, and team management on merchant acquisition in all cities. They are also leading day-to-day sales performance management and coordination with related parties i.e., Merchant operation, Marketing, Expansion, and Community management team to grow the supply.

**The Day-to-Day Activities**:

- Drive merchant acquisition by identifying opportunities and, in coordination with the cross-functional teams, implementing programs that will drive merchant preference for GrabMart onboarding.
- Manage and lead the entire merchant onboarding process to ensure Grab provides a seamless onboarding and activation experience for all merchant partners. You will be driving business analytics and problem solve issues to ensure the merchant onboarding flow runs efficiently and effectively
- Work closely with the Sales team to execute acquisition strategies and initiatives.
- Develop, support & oversee the successful attainment of the department's strategic training goals;
- Monitor and analyze our historical performance and provide plans & feedback for business improvement and solutions to issues that we are facing & work with each relevant team to make it happen.

**The Must-Haves**:

- Bachelor’s Degree in a relevant field
- 1-3 years of work experience, preferably in a relevant field such as sales, or business development.
- Prior experience in managing sales teams
- Salesforce & Basic MS office skills (Word, Excel, PowerPoint), experience with SQL is a plus.
- Have good communication skills, comfortable working with internal and external team
- A highly independent individual with excellent team-working skills.
- Quantitative discipline with strong business sense and ability to articulate complex analyses to a wide range of audiences, and translate these to actionable business insights.
- Ability to see the big picture while not losing sight of details.

**Our Commitment**

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

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