Merchant Support Lead

Work with related teams to manage all forms of merchant communications and community to ensure that merchant are up to date with latest features and information. Good time management to deliver multiple projects at the same time. Able to follow through to ensure excellent quality of execution. **Qualifications**: Bachelor's degree in Business...

DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

Lead the team and navigate with stakeholders for merchants/B2B acquisition campaigns from inception through post-campaign analysis. Identify the merchant ecosystem into meaningful target audiences and develop custom-tailored marketing campaigns to acquire and engage merchants. Test, analyze and scale for the most impactful practices. Able to lead strategic...

DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

Responsible in achieving KPI and target set by Country Marketing Head & co-share key KPIs with operations team. **The day-to-day activities**: Understand business requirements from the merchant insights and merchant operation team. Drive merchant love and merchant retention strategy in Grab's ecosystem. Create campaigns and content via both offline or...

Vigilant in identifying root cause for merchant related issues. Good time management to deliver multiple projects at the same time. Able to follow through to ensure excellent quality of execution. The Must-Haves Bachelor's degree in Business Administration, or related fields. At least 2 years of experience in merchant engagement. Experience with crisis...

**Are you driven, results-oriented and a team player?** With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...

**Job Description**: **Life at Grab **At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. **Get...

Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc. Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset by providing solutions to overcome problems as well as to move their business...

FUNNOW Group - The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail...

Bangkok- Full Time**About Klook** We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Create merchant profile to support salesperson who acquires merchants. Co-ordinate with External (Bank) and Internal (Sale, Account, SA, Technical) parties to follow up for activating merchants within SLA. Verify KYC for mPAY Endusers/mPAY Agents to use services on mPAY App/ Agent App. Prepare related reports to support team. Support team in operations work...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Marketing Support **Job Description**: - Create merchant profile to support salesperson who acquires merchants - Co-ordinate with External (Bank) and Internal (Sale, Account,...

Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc. Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset by providing solutions to overcome problems as well as to move their business...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

You will serve as the point of contact between the merchant and internal stakeholders (i.e. Customer Experience team) and ensure our partners are maintaining service and food quality consistency. You are required to collaborate cross functionally with the product, operations and merchant acquisition team to make sure our merchants have the best possible...

**Driving growth and Higher ROI**: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers. **Cross-functional relationship**: Work with our product, operations, and merchant acquisition teams to make sure merchants have the...

Department Business Development and Partnerships- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...