Contact Center Agent

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1. Manage Contact Center to meet Call Center KPIs, Customer Requirements and company processes. 2. Monitor and evaluate the performance to develop performance improvement and...

Job Posting Location Bangkok Job Summary Assist in the formulation of client's KPIs for individuals and teams 2. Monitor and coaching call center agent and provide guidance and feedback for improve agent performance 3. Ensure daily processes/ contact center operation to meet KPIs and SLAs 4. Devise ways to optimize procedures and keep staff motivated 5....

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

Responsible of case management and managing Contact Center Operations team to provide services to customers via Telephone. - Oversee Contact Center Operations team performance with a high standard of work that aligns with the objectives or criteria effectively for example Training, Coaching, Monitoring, Quality tracking etc. and assist team with escalated...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

**Responsibilites** - Understand and implement internet sales and follow up process. - Facilitate the Appointment Log Process to ensure appointments are created, recorded daily, tracked, and use this knowledge to confirm future appointments one day in advance with the customer. - Try and secure an appointment to get the customer into the dealership. -...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**Responsibilities** - Build, train, and direct our growing Business Development Center department. - Plan and develop Customer Experience through Business Development Center/Contact Center - Be Business Development Center’s Systems Champion (Salesforce, CXP, Autoline, Protocol, other required systems). - Developing and standardize leads nurturing process...

วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 7 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ - Providing...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

Project Leader (Contact Center) รับสมัครด่วน สถานที่ปฏิบัติงาน :...

Department- LevelEntry Level- LocationThailand - Bangkok- Manage day-to-day call center operation of logistics/e-commerce business - Ensure smooth running of daily processes to meet service commitment level - Assists with taking agents’ calls if they can’t handle the workload - Oversee and drive team to achieving related KPIs and overall performance -...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

Call Center Agent รับสายธนาคาร วุฒิม.6ขึ้นไป ทำงานอโศก ฐาน 16,000+incentive+OT รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตทวีวัฒนา) สาขาอาชีพหลัก :...

องค์กรการกุศล วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 5 - 10 ปี- กทม. (พญาไท)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...

**JOB PURPOSE**: This role is responsible for leading, developing, inspiring and coaching Contact Center Operations, Quality Assurance & Capability and Development team in a fast-paced, dynamic the whole team environment to provide exceptional experience to ABOs and Members. Leading team in accomplishing beyond their key measures of success, including all...

**Responsibilities**: - Understand and implement internet sales and follow up process. - Facilitate the Appointment Log Process to ensure appointments are created, recorded daily, tracked, and use this knowledge to confirm future appointments one day in advance with the customer. - Try and secure an appointment to get the customer into the dealership. -...