Sales Force Effectiveness Senior Manager

1 month ago

กรงเทพมหานคร, Thailand Novo Nordisk Full time

Sales Force Effectiveness Senior Manager

**Category**:Commercial Marketing**Location**:Bangkok, Bangkok, TH**About the department**
Novo Nordisk is a global healthcare company celebrating 100 years of innovation in diabetes care. This heritage has given us experience and abilities that also enable us to help people to defeat obesity, haemophilia, growth disorders and other serious chronic diseases.
Novo Nordisk in Thailand has been working closely with the stakeholders for more than 40 years. Our purpose in Thailand is to defeat diabetes, obesity, and other serious chronic diseases, as it is globally. Novo Nordisk Thailand is certified as the “Best Place to Work in Thailand in 2020-2023 and Best Place to Work for Women 2022 and 2023”.**The position**
This position reports to the Customer Engagement Director. You will lead strategic Sales Force Effectiveness (SFE) initiatives to enhance productivity and performance. This involves conducting profiling, segmentation, and targeting (PST) efforts to identify business opportunities and optimize resource allocation. Additionally, you will manage the design and execution of Frontline Incentive programs to motivate teams and ensure alignment with desired behaviors. Your key tasks include:
- Maximize effective commercial operations by collaborating with Sales and Marketing to ensure effective implementation of the SFE framework. Drive tactical and strategic SFE activities with cross-functional collaboration to ensure alignment with business strategy and optimize resource allocation. This includes customer profiling, segmentation, targeting, territory alignment, structure and deployment, customer target setting and operational call planning. Ensure compliance with the SFE Framework and SFE Fundamentals across the business area.
- Ensure effective strategy and execution of frontline incentives, encompassing the entire process from planning and design to implementation in alignment with regional guidance to motivate frontlines and drive performance with the right behaviors. Conduct the target-setting process using data-driven methods to ensure equitability and fairness across all business units. Work closely with related stakeholders on incentive calculation and final payout.
- Provide SFE and frontline incentive insights and data to the affiliate management team. Establish systems and tools to track performance against relevant KPIs through timely and high-quality reporting. Inspect the outcomes of SFE, frontline incentive insights, and sales performance reports, exploring reasons behind the results and providing suggested action points.
- Manage and implement both regional and local SFE projects, actively overseeing project implementation, including the delivery of specific materials and milestones in connection with business requests. Optimize resource allocation to minimize project deviations with affiliates, ensuring clear communication of outcomes for project closure.

**Qualifications**
- Bachelor’s degree in related field. MBA is a plus.
- Minimum of 5 years’ experience in SFE or Commercial Effectiveness, preferable in the Pharmaceutical/Healthcare industry.
- Demonstrated analytical capability and proven strategic ability to synthesize insights, create focus, and influence the organization to move forward.
- Excellent communication and leadership skills, with experience in working cross-functional teams and presenting insights to senior stakeholders as well as strong project management.
- Thai native speaker with good written and spoken English communication skills is required.

**Working at Novo Nordisk**
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We cover the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales - we’re all working to move the needle on patient care.**Contact**

**Deadline**
- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.- #LI-AMS1

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