Sfe & CRM Manager

4 days ago


กรงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance.
Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM.
Identify opportunities for process enhancements and implement innovative solutions to optimize sales performance and CRM efficiency.
Design and roll out Sales Incentive Programs including Reward and Recognition Program that motivate and reward high-performing sales representatives. Ensure that incentive programs align with the organization's sales objectives and provide incentives that drive desired sales behaviors. Review of incentive schemes (annually/quarterly).
Work closely with Agency for Target setting and Sales Incentive Analysis to align with regional guidance, company strategy and ensure consistency across all Business Units.
Manage and monitor incentive plan within budget to support achievement of operational plan and ensure 100% compliance.
Structure target setting process and bring in the fairness element with respective potential mapping in target setting to sales representative level.
Develop and track key performance metrics to evaluate the sales team's performance, productivity, effectiveness and identify areas for improvement.
Develop and deliver regular reports to senior management, highlighting key findings, performance trends, and opportunities for improvement.
Analyze and conduct comprehensive analysis of both internal & external sales data, CRM usage and market trends to provide actionable insights and strategic recommendations.
Evaluate and implement sales tools and technologies that enable the commercial team to be more efficient and effective. This includes CRM systems, sales automation tools, and analytics platforms that support sales force effectiveness.
Collaborate with relevance function e.g. AP Digital & Data Analytics and IT to create internal analytics dashboards e.g. internal sales report, market data, Digital engagement persona, OCE Dashboard.
Implement data-driven strategies to refine sales processes and drive business growth.
Partner with BU Leads, PMs and Sales Team to generate the proper Targeting and Segmentation (T&S analysis) including HCO/HCP/HCC Persona which aligned with business strategy.
Support and drive strategic and operational excellence in the field force by working with sales teams and other functions to lead field force effectiveness initiatives.
Work with commercial team to design and implement sales force model / structure and related territory alignment.
Design and provide sales training programs, tools, and processes to ensure the sales team is equipped to meet targets (both qualitative and quantitative) and drive business growth.
**Education**: Bachelor s Degree in Pharm / Science, Business Administration, Marketing, Engineering, Data Analytics or a related field. MBA is preferable.
**Languages**: Able to communicate in both Thai and English effectively, both verbally and in writing
**Experience**: Minimum 2-3 years in pharma industry or a similar business intelligence role, together with well-developed business analytics, market research, project management skills is preferable.
Solid understanding of healthcare sales and marketing practices.
Strong analytical and strategic thinking capabilities, quality and result oriented with project management and problem solving skills.
Strong communication skills to conduct meaningful discussions with cross functional stakeholders & provide them with timely solutions to complex issues.
Experience in leading and influencing a cross functional team without direct authority in a fast paced, high demand environment.
Proactive, can-do attitude.
Search Firm Representatives Please Read Carefully
Regular
Not Applicable
**Job Posting End Date**: 10/31/2024.
**Requisition ID**: R307666.
**Job skills required**: Project Management, Automation, Compliance
**Job skills preferred**: Problem Solving


  • CRM Manager

    1 week ago


    กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Web Service - ** Job Description**: - Plan a strategy and implement a plan for organizing CRM activities to build a better image of the company. - Develop and build good relationship with current customers. - Liaise with advertising companies. in organizing CRM activities to build and improve the image of the company - Build networks and...

  • CRM & Product Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Dentsu Full time

    Job Description: Project & CRM Operations: - Lead CRM project implementations and operations as a success manager, ensuring successful delivery of solutions that meet client objectives - Manage client relationships and stakeholder communication throughout project lifecycle - Coordinate with CXM cross functions: growth, innovation and tech teams on...

  • CRM & Product Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Dentsu (Thailand) Ltd. Full time

    Lead CRM project implementations and operations as a success manager, ensuring successful delivery of solutions that meet client objectives. Manage client relationships and stakeholder communication throughout project lifecycle. **Coordinate with CXM cross functions**: growth, innovation and tech teams on integrations between various MarTech platforms and...


  • กรุงเทพมหานคร, Thailand Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • CRM Manager)

    7 days ago


    คลองเตย, กรุงเทพมหานคร, Thailand พอช ลอนดรี้ ซิสเต็มส์ Full time

    ผู้จัดการลูกค้าสัมพันธ์ (CRM Manager) รับสมัครด่วน สถานที่ปฏิบัติงาน :...

  • CRM Management 1

    7 days ago


    กรุงเทพมหานคร, Thailand Central Pattana Plc. Full time

    Job Purposes- Participate in setting up plans, strategies and policies about customer relation management, to maintain current customers, attract new customers, along with product purchasers and tenants, to support business operations and gross sales effectively, aligning with objectives and business plans- Key Roles and Responsibilities- Participate in...


  • กรุงเทพมหานคร, Thailand Shell Full time

    **The Role**: Mobility is not only Shell’s largest customer-facing business, serving over 30M customers per day through 500,000 service champions in over 44,000 sites across 70+ countries, but also the #1 Mobility business in the world. Still, we are on a significant and ambitious growth journey to double the business and thrive through the energy...

  • CRM Operation

    2 weeks ago


    กรุงเทพมหานคร, Thailand Organon Full time

    **Job Description**: Organon is a Women’s Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon...


  • กรุงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

    Strengthen loyalty program's CVP and offerings to be the first in-class in the fuel industry Develop and implement marketing campaigns for Loyalty program to continue expanding the membership, active participation as well as incremental sales. This includes creating promotion mechanism, communication material, investment proposal and post-campaign...

  • Senior CRM Developer

    3 weeks ago


    กรุงเทพมหานคร, Thailand Digital Alchemy Limited Full time

    **Senior CRM Developer** **Digital Alchemy**, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and...


  • บางกะปิ, กรุงเทพมหานคร, Thailand บริษัท ลลิล พร็อพเพอร์ตี้ จำกัด (มหาชน) Full time

    การก่อสร้าง/การตกแต่ง, อสังหาริมทรัพย์ วันนี้ คุณสมบัติพื้นฐาน งานประจำ 3 - 10 ปี กทม....

  • CRM Officer

    1 week ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** Minor Lifestyle is one of Thailand's largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion and lifestyle products. Its brands include Bossini, Anello, Radley, Charles & Keith, Zwilling J.A. Henckels, Joseph Joseph, and Minor Smart Kids. CRM Officer is a member of the CRM & Partnership...

  • CRM Officer

    2 weeks ago


    กรุงเทพมหานคร, Thailand Minor Lifestyle Full time

    Company Description Minor Lifestyle is one of Thailand's largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion and lifestyle products. Its brands include Bossini, Anello, Radley, Charles & Keith, Zwilling J.A. Henckels, Joseph Joseph, and Minor Smart Kids. **Job Description**: CRM Officer is a member of the CRM...


  • กรุงเทพมหานคร, Thailand Minor Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal...


  • สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Manufacturing(Other) - ** Job Description**: - Provide CRM and Digital Marketing strategies, plans and Implementation to drive optimal business for retaining customers - Improve customer data quality and data management process to ensure readiness utilize to support CRM and Digital Marketing campaign - Developing a strategy and work plan for...


  • กรุงเทพมหานคร, Thailand Thai-Otsuka Co.,Ltd Full time

    **_Otsuka people creating new products_** **_for better health worldwide_**: is our philosophy that all Otsuka family globally know that they will be highly valued and encouraged to fulfill their potentials. We provide a welcoming, friendly and inspiring work environment that nurtures their growth and passion, as an individual and as part of a team, and...


  • กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understand and analyze digital marketing KPIs, develop...

  • CRM Project Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is working with a global manufacturing company to find the CRM or ERP Project Manager to be part of their Asia-Pacific Dealer Development and Customer Experience Regional Team. **The Responsibilities include**: - Ensuring the successful management and improvement of the information system architecture in the APAC Region, coordinating the Subregions,...

  • CRM Administrator

    1 week ago


    กรุงเทพมหานคร, Thailand World Animal Protection Full time

    Main Purpose of the role To ensure the efficient management, development and integrity of the CRM platform, its data and functionality to support the operational goals and strategies of World Animal Protection in Thailand, in line with data protection and data processing laws and regulations in Thailand and World Animal Protection...

  • CRM Executive

    3 weeks ago


    กรุงเทพมหานคร, Thailand Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: Bangkok Company: Nestlé Business Unit/Division: Nestlé Nutrition Full-time Bachelor’s Degree in Marketing Management 5+ years of experience in product management in nutrition business Good English & Thai communication is a must **A DAY IN THE LIFE...** - Develop CRM objectives, strategies and plan to support business...