Team Lead

4 days ago

กรงเทพมหานคร, Thailand PRTR Full time

PRTR is helping foreign banks to grow their team of Operations, especially Payment Operations Services.

**Responsibilities**
- Being in charge of all Payment Operations matters including domestic payment BahtNet, Cheque and Fixed Deposit, Cashier’s Order and relevant reporting, etc.
- Ensuring all payments i.e., cashier’s order, fixed and BAHTNET comply with internal and external regulations and guidelines.
- Ensuring all payments i.e., cashier’s order, fixed and BAHTNET are executed in time.
- Ensuring all underlying are compliant with Bank of Thailand’s regulations.
- Monitoring NR Accounts are within the limit.
- Monitoring and ensuring the staff comply with all the Bank regulations and local regulatory requirements.
- Ensuring all assignments or projects are rolled out as per plan/schedule with compliance with the Bank’s regulations and local regulatory requirements.
- Leading project implementation to minimize any objections and ensure smooth implementation.
- Ensuring system integrity
- Make sure customer information is up to date and any errors are rectified immediately.
- Cascading head office/branch’s policies to the team members as appropriate.
- Ensuring effective communication to minimize lack of information updates and to minimize resistance as part of change management for any new project.
- Providing staff/colleagues with necessary guidance and training.
- Involving in the team member’s performance evaluation process including providing evaluation and recommendations.
- Attending all compulsory training/refresher courses.
- Ensuring the team members attend all compulsory training/refresher courses.
- Ensuring all key performances for the team are met accordingly.
- Observing team members constantly to identify skills gaps for improvement and provide recommendation to improve.
- Performing monthly CSA/RCSA.
- Completing BCP review at least once a year and updating whenever necessary.
- Monitoring unusual and suspicious transactions and reporting any suspicions to Compliance.
- Handling customer queries/complaints.
- Ensuring the audit recommendations are promptly rectified and no repeated audit issues.
- Identifying team structure, back up and successor for each position for continuity of services and ensure efficiency and improvement for team.
- Escalating matters for attention promptly to Senior Manager (SM), Operations Manager (OM) and General Manager (GM).
- Working on any assignment/task allocated by SM, OM, or GM.

**Qualifications**
- To be almost 100% hands-on in all payment operations matters including processing, reporting and projects.
- Know job details within the department and be able to utilize current networking or resources to gain related knowledge.
- BOT rules and regulations on THB Remittance related to non-resident accounts.
- BOT rules and regulations on FCY Remittance.
- Familiar with AMLO reporting.
- Familiar with DMS reporting such as LTX, EPE and Cash Advance.
- Familiar with the SWIFT capture & account posting System.
- Good interpersonal skills with customers and banks.
- Stress management.
- Able to work under pressure to meet SLA.
- Possess initiative, drive and ability to work independently as well as in a team.
- The mindset to learn and do is a must.
- Strong leadership skills are an advantage.
- Good problem-solving skills and good collaboration.
- Converse well (verbal or written) in English.

  • Team Lead

    5 days ago

    กรุงเทพมหานคร, Thailand GrowthFn Full time

    Role - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...

  • Telemarketing Team Lead

    3 weeks ago

    กรุงเทพมหานคร, Thailand growthfn Full time

    As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

  • Backend Team Lead

    3 weeks ago

    กรุงเทพมหานคร, Thailand Ancor Full time

    **Backend Development Team Lead.** **JOB SUMMARY** - Developing performance, scalability, reliability, and design in software development with extensive technical knowledge and experience in backend technologies - Drive our next generation features across our new digital business platform. - Build a highly quality standard within the committed delivery...

  • Team Lead

    3 days ago

    กรุงเทพมหานคร, Thailand Teleperformance Full time

    Qualifications: **Minimum requirements**: - BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus). - 2 years minimum of work experience in sales and/or online - 3 years experience leading a sales teams is a must. - Strong desire to meet or exceed productivity, readiness, sustainability, and...

  • Python Team Lead

    1 day ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR recruitment is looking to speak to a Python Team Lead who will be responsible for developing projects in the Tech Industry. Your primary focus will be creating exciting products for worldwide markets while developing all server-side logic, classification, and the upkeep of the central database, and integration. **Responsibilities**: - Ensuring the...

  • Marketing Team Lead

    2 weeks ago

    บางแค, กรุงเทพมหานคร, Thailand บริษัท หยกสด จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:ไม่ระบุ**: **สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตบางแค)**: **เงินเดือน(บาท)...

  • QA Team Lead

    1 day ago

    กรุงเทพมหานคร, Thailand 2C2P Full time

    **QA Team Lead**: Thailand, Bangkok | Full Time | Technology **2C2P** is seeking QA Team Lead to join its growing team in Thailand. If you have the right skills & experience and are looking for a new rewarding challenge, don't wait! Join us to embark on our vision in providing the best payment services in Asia. **R**ole purpose** Involved in...

  • Sales Account Team Lead

    4 days ago

    กรุงเทพมหานคร, Thailand StoreHub Full time

    **Are you **_driven_**, **_results-oriented_** and a **_team player_**?** With over 15,000 customers in 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are...

  • Team Lead

    2 weeks ago

    กรุงเทพมหานคร, Thailand Taboola Full time

    **Team Lead Sales Support** Taboola is changing the way people around the world connect to content they may like and never knew existed. Our algorithmically-powered engine generates over 300B monthly recommendations on USA Today, NBC, The Weather Channel and thousands of other sites. We're one of the fastest growing Internet companies on the planet....

  • SEO Team Lead

    4 days ago

    กรุงเทพมหานคร, Thailand Pronto Marketing Full time

    **Company Description** We are always on the hunt for great talent who share our passion for WordPress, SEO, and online marketing. Our teams of WordPress developers, designers, copywriters, SEO, and advertising experts come to work each day to help our clients’ businesses grow their online presence. At Pronto Marketing, our company culture is built on a...

  • SEO Team Lead

    4 days ago

    กรุงเทพมหานคร, Thailand Pronto Marketing Full time

    We are always on the hunt for great talent who share our passion for WordPress, SEO, and online marketing. Our teams of WordPress developers, designers, copywriters, SEO, and advertising experts come to work each day to help our clients’ businesses grow their online presence. At Pronto Marketing, our company culture is built on a strong foundation of...

  • SEO Team Lead

    4 days ago

    กรุงเทพมหานคร, Thailand Pronto Marketing Full time

    **Company Description**: We are always on the hunt for great talent who share our passion for WordPress, SEO, and online marketing. Our teams of WordPress developers, designers, copywriters, SEO, and advertising experts come to work each day to help our clients’ businesses grow their online presence. At Pronto Marketing, our company culture is built on a...

  • Customer Retention Team Lead

    3 weeks ago

    กรุงเทพมหานคร, Thailand Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Team Lead

    6 days ago

    กรุงเทพมหานคร, Thailand Workmate Full time

    **Workmate **delivers a ready-made workforce for our clients to plug in when their demand surges; we are always at the cutting edge of creating a better way to work. We are revolutionising ‘Work From Home' by providing a ready made remote workforce for clients that require admin, data entry and dispatching services. If you have experience in the Business...

  • Design Team Lead

    3 weeks ago

    กรุงเทพมหานคร, Thailand OLIVER - SEAPAC Full time

    **Job Title**:Design Team Lead **Location**: Bangkok, Thailand **A LITTLE BIT ABOUT THE ROLE**: The Design Team Lead will have a strong integrated design background, with a deep knowledge of digital first advertising and creative. This person will be looking to develop their management skills and to build effective working relationships with our client's...

  • Performance Marketing Team Lead

    4 weeks ago

    กรุงเทพมหานคร, Thailand Northstar Full time

    Northstar is a high-performing team dedicated to maximizing ROI through digital marketing for progressive brands. We have generated over 1,104,000,000 THB in sales revenue by leveraging 250M THB in ad spend on Facebook and Google Ads for 200+ clients. Our mission is to foster a growth-mindset culture that empowers both our team and our clients. As a...

  • Backend Team Lead

    4 weeks ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Design and develop business logic, frameworks, and APIs to create new features and enhance existing ones using one or more backend programming languages such as Java, Scala, Go, and NodeJS. Deliver consistently high-quality work products with high test coverage on time as planned. Work closely and partner with Head of Engineering and Product Owner to size...

  • Clinical Team Lead

    4 weeks ago

    กรุงเทพมหานคร, Thailand Fortrea Full time

    Clinical Team Leads (CTL) own the clinical delivery of clinical research trials. CTLs function as the Clinical Project Manager (CPM) within the core project team. CTLs partner with the Project Manager and other functional leads to ensure successful delivery of the clinical aspects of a trial within contractual and budgetary requirements. The CTL oversees the...

  • DevOps Team Lead

    3 weeks ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full time

    Experience with Cloud Platform. DevOps Experience. Leadership. **Job Descriptions**: **Leadership & Team Management**: Oversee the Cloud Platform, DevOps, and DevSecOps teams. Provide leadership, mentorship, and set performance targets. **Cloud Management**: Ensure the performance, cost efficiency, scalability, and resilience of our cloud platforms. Manage...

  • Customer Service Team Lead

    1 day ago

    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations LevelExperienced (Team Lead) LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...