Customer Care Team Lead

**Customer Care Team Lead**: Bangkok, or Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. We offer the most complete range of...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Job Title: Personal Care Thailand Lead Location: Thailand **BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB** - As the key driver of P&L performance, you will be responsible for developing and executing strategic plans that deliver optimal results in terms of revenue, profit, market share, and other key targets. - You will be instrumental in translating our...

**The Role** **Senior Customer Care Executive** The Senior Customer Care Executive responsible for Printer order, and Service Contract conversions. Also overseeing CRM enhancing operational efficiency, and ensuring optimal customer satisfaction. This role involves managing CRM processes, ensuring effective service contract management, and driving...

Responsibilities: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst's performance using scorecards as a point of discussion - Chart a career development...

Our client is a global leader in the creation of flavors and fragrances. They are now in need of a Customer Care Officer to join their team. **Responsibilities**: - Receiving and entering orders into the system on NAT base, SAP, and respecting order entry procedures. - Providing the necessary support to customers and affiliates to meet customer requests. -...

**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account. We...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

Responsibilities - Responsible for business growth and achievement of sales objectives of assigned customers. - Implement effective sales strategies to ensure that performance meet with company target. - Market analysis and develop strategy to grow business assigned customers. - Develop new potential customers and new market opportunity in Thailand. -...

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

Responsible for business growth and achievement of sales objectives of assigned customers. Implement effective sales strategies to ensure that performance meet with company target. Market analysis and develop strategy to grow business assigned customers. Develop new potential customers and new market opportunity in Thailand. Supervise the work and provide...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4 Pm Customer Success Specialist jobs continue to be on the rise...

**Job Description**: **ABOUT US** We’ve got modern day solutions for all your modern day delivery woes. In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and...

**Location**:Onsite, Bangkok, Thailand** **IMPORTANT - This position is based onsite in Bangkok, Thailand. The company will manage all paperwork, including visa arrangements and relocation expenses.** **NOTE: KINDLY ATTACH YOUR RESUME IN ENGLISH** **Salary**: 80,000 - 100,000 THB **Joining**: Immediate **Education**: Bachelor's degree is a must **Working...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...

Responsibilities: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client and management. - Appropriate knowledge...