Customer Care Team Lead

We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...

**Rabbit Care** is Thailands No.1 marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advice). **Our Mission** is to exceed customer expectations through our digital platform and care center. We offer consumers a much improved buying experience, driven by wide selection of products from 70+ partners,...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Retention Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

Job Title: Personal Care Thailand Lead Location: Thailand **BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB** - As the key driver of P&L performance, you will be responsible for developing and executing strategic plans that deliver optimal results in terms of revenue, profit, market share, and other key targets. - You will be instrumental in translating our...

Responsibilities: - Motivate and strategize how the team will meet efficiency, productivity and consistency targets. - Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them. - Perform twice a month check-point on the analyst's performance using scorecards as a point of discussion - Chart a career development...

Job Title: Home Care TH MYSG HR Lead Department: Human Resources Position Type: Full-time, Local Package Location: Unilever House, Bangkok Travel Required: Some expected WHAT’S IN FOR YOU Our exciting, diverse and fast growing Home Care SEA business covers beautiful markets of Vietnam, Thailand, Philippines, Malaysia, Singapore, Myanmar, Cambodia,...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**Your Job**: The role is accountable to lead the Customer Service & Logistics (CS&L) team and define functional strategies and priorities in the CS&L area; lead and provide direction toward developing excellence in CS&L processes; build organizational capability; organize and manage all activities of the CS&L function. The role will have end to end...

As a Telemarketing Team Lead, you will be responsible for managing and leading a team of telemarketers to achieve sales targets and deliver outstanding customer service. Your duties will include: - Supervising and motivating a team of telemarketers to achieve daily, weekly, and monthly sales targets. - Monitoring calls to ensure quality standards and...

CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 12 Apr 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...

CCD - Customer Care - Bangkok, Thailand - Cathay Pacific - Application Deadline 20 Mar 2024 Role Introduction Senior Customer Care Advisors should achieve the highest customer service standards when servicing and selling to customers through “one-stop shop service”. They will build strong relationship with customers and ensure maximum revenue...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company ** Your Role **:You will be leading, directing and optimizing your customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility....

วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 3 - 10 ปี- กทม. (บางขุนเทียน)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...

Description Kenvue is currently recruiting for: **Customer Collaboration Lead** This position reports into Associate Director - SC and is based at Bangkok. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®,...

Role - Team Leader - Japanese Speaking Customer Service Key Requirements: - Minimum 1 year of experience as a Team Leader in a BPO environment, or experience in team management from social media platforms, content moderation, customer service, etc. - Fluent in Japanese language (spoken and written). - Location: Bangkok, Thailand, MRT Phetchaburi - Working...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4 Pm Customer Success Specialist jobs continue to be on the rise...

**Location**:Onsite, Bangkok, Thailand** **IMPORTANT - This position is based onsite in Bangkok, Thailand. The company will manage all paperwork, including visa arrangements and relocation expenses.** **NOTE: KINDLY ATTACH YOUR RESUME IN ENGLISH** **Salary**: 80,000 - 100,000 THB **Joining**: Immediate **Education**: Bachelor's degree is a must **Working...

**Department**: Customer Care **Team**: UX/Project LINE Global Customer Care team is dedicated to providing an exceptional experience for our customers. We are providing not only our services to resolve the customer issues and inquiries but also that WOW experience that makes them come back and use our LINE services. An Assistant Manager (UX/Project Team)...

Req ID:431208 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...