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Japanese Team Lead-customer Service

7 months ago

กรงเทพมหานคร, Thailand GrowthFn Full time

Responsibilities:

- Ensure all communication is handled professionally and promptly but with a human touch across all channels.
- Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
- Meet targets and requirements set by the client and management.
- Appropriate knowledge and information shared by the client and management team.
- Take the extra mile to engage with consumers

**Benefits**:

- Medical Insurance
- 12 days: Annual Leave
- 30 days: Sick Leave
- 3 days: Business Leave (Official visit to government office. Eg for visa run,etc)
- Career Development Program
- Visa processing, one way flight & 1 week of accommodation provided
- 1 time housing deposit

NOTE: The paperwork and relocation expenses will be handle by the company

Pay: ฿90,000.00 - ฿110,000.00 per month

Ability to commute/relocate:

- กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Your Nationality
- Your current location
- Current salary?
- Expected salary
- This position is a Under Teleperformance Thailand, have you applied for it before?
- Are you willing to work on site in Bangkok Thailand?
- Notice Period?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Team Lead in Customer Service: 1 year (required)

**Language**:

- Japanese (required)