Client Service Executive
2 days ago
**Location**:
Thailand
**Department**:
Administrative
***
**Key Responsibilities**
- Perform receptionist work by answering routine questions and referring other questions to the appropriate persons.
- Greet, meet, and take care of clients and visitors.
- Answer incoming local and overseas calls and direct them to appropriate personnel.
- Take messages and ensure that they are received by the appropriate personnel.
- Receive, record, and route courier packages delivered to the firm and/or individuals in the firm.
- Maintain a record of outgoing courier packages.
- Record local and overseas call and postage charges and provide personnel expense reports for payroll deduction processing.
- Schedule and maintain records for the usage of meeting rooms.
- Maintain neatness of the lobby, conference rooms, and client service area.
**Specification**
**Background and Experience**
- Bachelor’s Degree in any field.
- At least 1-2 years of experience in customer service preferred.
**Skills & Attitudes**
- Communication skills - have excellent written and spoken skills in both Thai and English.
- Organizational skills - be able to effectively manage multiple assignments and prioritize work.
- Service mindset - demonstrate true commitment in achieving positive matter outcomes.
- Problem-solving skills - have excellent judgment and ability to react with appropriate level of urgency to situations that require quick response or turnaround.
- Technological Proficiency - be proficient in Microsoft Office Suite (MS Outlook, MS Word, MS Excel, and MS PowerPoint) and be willing to learn new computer programs.
- Other relevant qualities - detail-oriented, reliable, responsible, can-do attitude.
**Curious About our Recruitment Process?**:
**Learn More***:
**Learn more about your role**:**
**Operations Professionals**
**Learn more about Thailand**:**
**See Thailand office**
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