Current jobs related to Customer Service Representative, Team Leaderjapanese - กรงเทพมหานคร - Tekrecruiters


  • คลองเตย, กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is working with a company in the Pharmaceutical industry. They are now looking for a Customer Service Representative to join them. - Independently resolving standard or impact customer satisfaction-related issues. - Providing excellent customer service for customers and Marketing & Sales team. - Performing good order to cash support such as order...


  • กรุงเทพมหานคร, Thailand Mouser Electronics Full time

    **JOB DESCRIPTION** **JOB TITLE/ POSITION** Customer Service Representative **REPORTING TO** Customer Service manager **Department/ Function** Sales and Service **ORGANISATION** Mouser Electronics **SCOPE** The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand ZIM Full time

    **We are looking for a Customer Service Representative - Reefer that will handle the following**: **Main Purpose of the Role** To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers. **Major areas of responsibility** **Booking...


  • กรุงเทพมหานคร, Thailand Ametek Full time

    **Job Title**:Customer Service Representative**: - Location: Bangkok, TH, 10260- Business Unit: Fluid Analysis Business- Posting Date: Oct 2, 2024- Job Description: - AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales,...


  • กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • กรุงเทพมหานคร, Thailand บริษัท เรเปอทัวเร่ คูลีแนร์ (ไทยแลนด์) จำกัด Full time

    Customer Service Representative **จังหวัด** กรุงเทพมหานคร (เขตพระโขนง) **อัตราค่าจ้าง** - **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** **รายละเอียดงาน** Repertoire Culinaire is seeking a dedicated and...


  • กรุงเทพมหานคร, Thailand บริษัท เรเปอทัวเร่ คูลีแนร์ (ไทยแลนด์) จำกัด Full time

    Customer Service Representative **จังหวัด** กรุงเทพมหานคร (เขตพระโขนง) **อัตราค่าจ้าง** - **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** - **รายละเอียดงาน** Repertoire Culinaire is seeking a dedicated and...


  • กรุงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time

    **Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...


  • กรุงเทพมหานคร, Thailand AMETEK, Inc. Full time

    **Location**:Bangkok, TH, 10260**Business Unit**:Fluid Analysis Business**Posting Date**:Oct 2, 2024- AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales, service and support locations in the United States and 30 other...


  • กรุงเทพมหานคร, Thailand tlscontact.com Full time

    **Customer Service and Sale representatives** **Based in Bangkok, Thailand** **Job Highlights** Fresh graduates are welcome Ability to communicate in English Self-motivated Do you want to be part of a dynamic, international company serving governments and citizens in 90 countries? Are you interested in joining a diverse team of passionate people from...


  • กรุงเทพมหานคร, Thailand Intrepid Group Full time

    About Intrepid The Role: Intrepid Group Asia seeks a customer service representative to join our Chat team. This person will provide our customers with an exceptional level of service. The position will be based in Thailand. If you enjoy dealing with various buyer concerns and have a strong desire to provide excellent customer service, you are the one we...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...


  • กรุงเทพมหานคร, Thailand AIG Full time

    Job Description This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...


  • ลาดกระบัง, กรุงเทพมหานคร, Thailand Arxada Full time

    Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the...


  • กรุงเทพมหานคร, Thailand Thermo Fisher Scientific Full time

    **Responsibilities**: - Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration. - Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular...


  • กรุงเทพมหานคร, Thailand Thermo Fisher Full time

    Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external to Thermo Fisher. Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer,...

Customer Service Representative, Team Leaderjapanese

1 month ago


กรงเทพมหานคร, Thailand Tekrecruiters Full time

_**Customer Service Representative, Team Leader**_—_**Japanese**_
- Motivate and strategize how the team will meet efficiency, productivity, and consistency targets.
- Ability to understand the critical-to-quality (CTQ) parameters that affect the process and work on them.
- Perform twice a month check-point on the analyst’s performance using scorecards as a point of discussion
- Chart a career development plan for the analysts and provide guidance on how to achieve personal and career goals
- Elevate and escalate red flags to management from a duty-of-care perspective
- Ensure that team schedules are communicated; leave requests are attended to and team attendance is monitored. Chronic absentees should be managed.
- Guarantee that base operational expectations and information security policies are enforced
- Identify improvement opportunities in workflows and suggest solutions. Create a culture of innovation
- Facilitate team meetings and team huddles
- Create an engaging and fun work atmosphere for the team
- First point of escalation and clarification on HR-related matters and concerns
- Course correct non-performing metrics and analysts through root cause analysis and solid action planning
- Perform monthly sit down sessions to gather insights and innovation ideas
- Execute administrative functions inside the team (i.e. time report reviews) and HR

disciplinary actions (if needed)
- Ensure that SMEs are performing their duties and responsibilities

**KEY QUALIFICATIONS/SKILLS**
- Graduate with 2-6 years of working experience, preferably with experience in leading team.
- One should be ok watching the egregious/sensitive content
- Ability to motivate teams and rally the group toward organizational goals
- Excellent oral and written communication skills.
- Someone coming from COMO /content moderation background
- Passion for learning and creative problem-solving.
- Strong knowledge of cultural context in the user countries supported
- Good knowledge of language of the countries supported is an advantage
- Analytical frame of mind.

**Other skills**
- Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously.
- Adaptable to learn new processes, concepts, and skills.
- Demonstrates the ability to work as part of a team adding positive attitude and

business focus
- Ability to work in a fast-paced work environment
- Enjoying challenging opportunities
- Ability to communicate in a dynamic environment throughout all management levels
- Ability to solve urgent matters and work under pressure
- Reliable, proactive approach to entrusted tasks

**Working Conditions**
- Moderate to no travel depending on project involvement
- Client holidays are observed
- Cyclical work shift including work hours at night

**Salary**: ฿100,000.00 - ฿150,000.00 per month

通勤と転居の可否:

- กรุงเทพมหานคร: 通勤可能。もしくは仕事が始まる前に転居する意思がある。 (必須)

応募者への質問:

- Are you a Native Japanese?
- What is your Current Salary?
- What is your Expected Salary?
- What is your Notice Period?

職歴:

- Customer Service Representative: 2年 (望ましい)

言語:

- Japanese (望ましい)