![Advanced Info Service Plc.](https://media.trabajo.org/img/noimg.jpg)
Customer Technology Platform Manager
3 months ago
Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors).
Responsible for "Customer Technology Roadmap Planning" of customer service area.
Responsible for Business owner role of digital platform implementation by collaborate with IT department.
Lead of Voice / Non-Voice Service and AI capability for Digital SCRUM Team.
Lead of Social Media / Contact Center Back office digital improvement for Back office SCRUM Team.
Continuous Process improvement with digital service for contact center day to day operation both voice and non-voice channels.
Extract and Analysis data to identify service improvement area / customer insight / business performance.
Utilize "Customer Technology" across organization to create process or tool for business process transformation and optimization also the new business opportunity.
Design, Plan, Delivery and manage new business project for Corporate Customer.
Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)
**Job skills required**: Social media, Scrum
-
Platform Manager
4 weeks ago
กรุงเทพมหานคร, Thailand 1825 Full timeJob Description **Job Description**: - Ensure the Thailand platforms are running efficiently and smoothly to deliver the first-rate investment experience. - Support the Thailand business team to serve the customers’ and distributors’ requirement in term of technology. - Bridge and coordinate with various IT vendors in implement and maintain the...
-
Head of Technology
4 weeks ago
กรุงเทพมหานคร, Thailand SCG Full time**Head of technology (CTO Platform Business)** 20658 - Bachelor's Degree / ปริญญาตรี : Above Graduate, ผู้เชี่ยวชาญงานเทคโนโลยีสารสนเทศ, 9 Years Above, **Date**: 17-Jan-2023 **Location**: กรุงเทพมหานคร, ประเทศไทย -...
-
Business Analyst
3 weeks ago
กรุงเทพมหานคร, Thailand SCG Full time**Business Analyst (HR platform, and technology) - Special Contract** 22009 - Bachelor's Degree / ปริญญาตรี : Above Graduate, งานทรัพยากรบุคคล, 3 - 6 Years, **Date**: 25-Jan-2024 **Location**: กรุงเทพมหานคร, ประเทศไทย -...
-
Head of Infrastructure and Information Security
4 weeks ago
กรุงเทพมหานคร, Thailand Allianz Technology Full timeAs an Allianz Technology Thailand branch, the role is primarily responsible for providing local and regional services while managing some central services capabilities in the functional domains of network, datacenter, workplace, security and IT services to client OE's. The person directs the BAU of infrastructure and security services in the local entity and...
-
Platform Architect
3 weeks ago
กรุงเทพมหานคร, Thailand CAPCO Full time**About Capco** Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with...
-
ERP Platform Architect
2 weeks ago
กรุงเทพมหานคร, Thailand CGP Recruitment (Thailand) Co., Ltd Full time**Job Purpose**: The Platform Architect is instrumental in crafting the organization's technology platform strategy and overseeing its implementation. They are responsible for designing, developing, and managing the organization's platform to ensure alignment with business objectives, seamless integration of functions, and adherence to security...
-
Regional Marketing Manager, Fmcg
4 weeks ago
กรุงเทพมหานคร, Thailand Platform&Co Full timeOur client is a renown consumer products manufacturer, with expanding offices across the globe. Based in **Bangkok, Thailand**, this is a **Regional Marketing Manager** role focused on **New Product Development** and **Innovation** management. You will collaborate with internal teams such as research and development, consumer insights as well as country...
-
Web Technology
2 weeks ago
จตุจักร, กรุงเทพมหานคร, Thailand บริษัท แร็กน่าร์ คอร์ปอเรชั่น จำกัด Full timeWeb Technology รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตจตุจักร,เขตดินแดง,เขตลาดพร้าว,เขตวังทองหลาง,เขตห้วยขวาง) สาขาอาชีพหลัก :...
-
Technology Customer Success Manager
3 weeks ago
กรุงเทพมหานคร, Thailand PRTR Full timeMore than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...
-
Head of Customer Products
2 months ago
กรุงเทพมหานคร, Thailand PRTR Full timeOne of our key clients is hiring! They're seeking a visionary Head of Digital Platform to drive customer experience, manage IT solutions, and lead project/platform management. This is a chance for you to work with a dynamic team with a generous budget. This position typically involves leading a team and working closely with various stakeholders to develop...
-
Service Delivery Manager
1 week ago
กรุงเทพมหานคร, Thailand Allianz Technology Full timeThe role of Service Delivery Manager oversees the coordination of multidisciplinary IT functional teams in the governance, assurance and improvement in service delivery. With an eye for perfection, and attention to detail and the ability to influence people the role will oversee IT service improvements in ITIL, in KPI, help to shape Service level agreements...
-
Business Analyst
2 weeks ago
กรุงเทพมหานคร, Thailand SCG Full timeUnderstand business needs & gather business requirements for system development. Design, modify, create business process to implement business transformation solutions. Control scope of the project in order to meet the project timeline. Work with business on the creation/update to the business process based on new business requirements. Develops...
-
Customer Technology Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job...
-
Lead of Platform Design
4 weeks ago
กรุงเทพมหานคร, Thailand Argyll Scott MY Full time**New** **Location**: *** **Bangkok** *** **Salary**: *** **attractive per annum** *** **Job Type**: **Permanent** **Sector**: Technology & Digital Transformation **Function**: Information Technology **Contact**: Anya Buthsing **Start Date**: ASAP **Expiry Date**: 12 May 2023 **Job Ref**: JN -042023-478502 Argyll Scott is helping the client looking...
-
Marketing Technology Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Electrolux Thailand Co., Ltd. Full timeRegional Retail Marketing Technology Manager leads the technology design, implementation, adoption and operations of the regional retail marketing business. He or she represents the business needs in the region and cooperate with global technology teams to ensure leverage and scalability. A Typical Day Technology partner for the business team Design,...
-
Customer Technology Advisor
4 days ago
กรุงเทพมหานคร, Thailand Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job...
-
Senior Service Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Allianz Technology Full timeThe CPI Specialist will provide support for managing end to end process of Allianz Technology Thailand Major Incident, Problem, change requests & also will be responsible for creating and delivering regular reports in line with CPI Support. **You will** - Manage, monitor and where possible ensure Problems and Major Incidents are permanently fixed (including...
-
Marketing Technology Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Electrolux Full timeYour Role Regional Retail Marketing Technology Manager leads the technology design, implementation, adoption and operations of the regional retail marketing business. He or she represents the business needs in the region and cooperate with global technology teams to ensure leverage and scalability. A Typical Day Technology partner for the business...
-
Cloud Architect
3 weeks ago
กรุงเทพมหานคร, Thailand DXC Technology Full time**_ Responsibilities: _** - Integrate technical knowledge and business understanding to create superior solutions for the company and for customers. - Mentor/consult with team members, other organizations, customers, and vendors on complex issues. - Incident Management: Resolve technical and some business incidents independently. - Mentor/assist...
-
Manager, Customer Acquisition
1 week ago
บึงกุ่ม, กรุงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full timeLead, design, plan annual new member acquisition program for new My Lotus's and adding number of customers on app download, Line binding accounts. Initiate new idea to recruit new members from partners both internal and external by using both online and traditional platform with pull strategy. Work closely with Loyalty privilege Manager and Loyalty Operation...