Customer Manager

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

**Responsibilities**: - Develop & manage Customer Service Team with goals setting to meet the needs of internal and external customers - Assist with operational activities required to enable successful execution of campaigns, including systems setup - Manage enquiries, feedback or complaints from customers and work closely with relevant divisions to resolve...

Function: Supply Chain- Location: Bangkok, 24, TH- Work Arrangement: On-site**THE ROLE** This role has main responsibilities for managing and controlling overall operational excellence in Import and export customs clearance and freight booking for all inbound and outbound shipments as well as all customs activities related to 29Bis process. Managing,...

Feedback180, a leading AI Data-Driven Voice of Customer (VoC) company, seeks a talented and driven Customer Success Manager to revolutionize customer service experiences. As a Customer Success Manager, you will be vital in ensuring our clients receive exceptional support and achieve maximum satisfaction. If you are passionate about technology and customer...

Our client, a global pharmaceutical organization, is currently seeking a Customer Service Manager. The role is based in Bangkok and reports to the Commercial Operations Director. Bridging the customers and various functions in the organization, you will manage and oversee customer orders, logistics, credit controls pricing, and promotion through working...

We are looking for a customer service manager who will not only act as a liaison to provide product/services information and resolve any emerging problems that our customer accounts might face, but also a leader who will improve customer service practice and lead a team of customer service agents to provide service up to the standard. - Build sustainable...

**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...

**Customer Service Manager**: - Job title: - Customer Service Manager- Contract type: - Permanent- Location: - Bangkok- Specialisation: - Logistics and Supply Chain- Reference: - PR/113808- Contact details: - Kanwara Taensoongnurn (Bow)- Job published: - February 13, 2024 11:02**Position **:Customer Service Manager** **Business Type **:Freight...

**Your Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff - To be key escalation focal contact point for Customer on operations escalation topics - To...

We are working with a leading Insurance Technology company for a **Customer Engagement Manager **position **In this position you will....** ...lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to customer engagement and satisfaction, report on...

The position duties include a wide range of activities related to customer feedback monitoring and ensuring all feedbacks are handled appropriately with the appropriate solutions within specified time frames and making sure high levels of customer service are provided at all times. - To manage the customer experience team ensure the effective management of...

**Position Description**: Lead and develop the strategies and business plans, execute activities, understand customers, and manage business relationship to deliver company’s goal and in line with customer’s plan. Also in line with our marketing strategy and work closely with Trade Marketing people to ensure all marketing and activity plan are suitable...

**Role Purpose**: As the Customer Service Manager within our Contact Centre Operations Team, you will be responsible for maintaining relationships with customers, internal stakeholders and external stakeholders and ensuring high standards of customer service is provided. **Key responsibilities include**: - Achieve the key performance indicators targets...

Working at Amity is an exciting opportunity to step up your career and work in one of the coolest and fastest-growing tech scale-ups in the market.We are backed by leading VCs and we raised more than $30M to date. Since our founding in 2020, we went from 40 to 250+ employees (with over 27 nationalities ), 1 to 4 offices (Bangkok, London, Milan and Miami) and...

**Your Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance Import/Export customers - To cooperate within Customs Clearance operation department Import/Export and intra department with transport and freight (if any) in problem solving, report status and provide...

Key Responsibilities The Customer Project Manager (CPM) effectively and efficiently manages their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to manage performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the Ericsson business...

Dormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high-quality products and customer-driven services. The Role Reports to Sales Area Operations Manager-Asia Key Performance Areas- Take full...

**Summary** Reporting to the VP of Customer Experience, the Customer Support Manager (CSM) will be responsible for managing the relationship with a portfolio of customers in his or her region. The expectation is that the CSM(s) will be the trusted partner for their customers, coordinating with them on their existing/potential needs, issues or opportunities....

**Management Support** - Manage day to day import operations as management instruction, under control, under Standard Operating Procedures to meet KPI. - Participate to operation meeting to manage and plan jobs with efficiency. - Review / amend / updated Standard Operating Procedures Air and Sea as Thai Customs Regulation. **Customer Task** - Monitor that...

We are working with a leading Insurance Technology company for a **Customer Engagement Manager **position **In this position you will** Lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction,...