Customer Service Manager

22 hours ago


กรงเทพมหานคร, Thailand Frontline Recruitment Full time

**Responsibilities**
- To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers)
- Manage Customer On-site Staff.
- To be key escalation focal contact point for Customer on operations escalation topics.
- To receive claims, complaints, questions, concerns and suggestions from customers and cooperate within departments involved to ensure customer operational problems or issues are resolved or provide proper guidance promptly.
- To monitor, consolidate, check and submit reports as per customer target date/time.
- To monitor KPI and assure that committed KPI’s are met to customer satisfaction.
- To issue MOM from customer operational meeting and conduct internal improvement meeting across related departments.
- To be key focal contact for Sales team in rolling out new customer implementation, SOP training, billing and selling rate to operation.
- Following up on Track & Trace report and support data to customer.

**Requirements**:

- 5 years working experience in the Logistics / Warehouse field.
- Owns a car & driver’s license.
- Good experience in Sea freight & Customs Import / Export Clearance process
- Excellent experience in the customs clearance process with in - dept. knowledge in Customs regulations and privilege
- Customs Specialist an advantage
- Good Command of English (written and spoken)


  • Customer Service

    2 weeks ago


    กรุงเทพมหานคร, Thailand Smile Clean - Cleaning Service Full time

    บริษัทเรากำลังมองหา Customer Service (ฝ่ายบริการลูกค้า) เขตกรุงเทพ คุณสมบัติในการสมัคร ฝ่ายบริการลูกค้า Customer...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...


  • กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • กรุงเทพมหานคร, Thailand บริษัท ซิลค์สแปน จำกัด Full time

    Customer Service Manager (ทำงานงานเสาร์เว้นเสาร์) **จังหวัด** กรุงเทพมหานคร (เขตคลองเตย) **อัตราค่าจ้าง** 35,000 - 55,000 บาท **รูปแบบงาน** งานประจำ (Full Time) **อัตรา**...


  • วัฒนา, กรุงเทพมหานคร, Thailand Silkspan Co.,Ltd Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตวัฒนา)**เงินเดือน(บาท)...

  • Customer Service

    2 weeks ago


    กรุงเทพมหานคร, Thailand บริษัท ยูสไมล์ ดี จำกัด Full time

    **จังหวัด** กรุงเทพมหานคร (เขตคลองเตย) **อัตราค่าจ้าง** 19,000-20,000 **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 2 สมัครงาน - เก็บงาน - พิมพ์ -...


  • สวนหลวง, กรุงเทพมหานคร, Thailand Siam Makro Pcl. Full time

    3-4 years experiences in customer service. Able to analysis and come up with strategies. Positive Attitude,Good with people,self-motivated. He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved. He/she will responsible for customer baskets analysis...


  • ลาดกระบัง, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Logistics - ** Job Description**: - 【Mission of Company】 To provide our customer (mainly 3PL/forwarding company) with quality and reliable cross-border trucking services as their business partner. 【Daily Operation】 As a counterpart with customers, - get a new booking request from customers, prepare necessary documents for...

  • Customer Service

    3 days ago


    วัฒนา, กรุงเทพมหานคร, Thailand บริษัท ยูสไมล์โฟโต้ จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:1 ตำแหน่ง**: **สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตวัฒนา)**: **เงินเดือน(บาท) **:18,000 -...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Job Posting Location Bangkok Job Summary Responsible for installation order management,review and create customer profile, make appointment with customer and assign technicians, follow up and tracking installation work. Job Description Roles & Responses Review and create customer profiles within the SLA. Call to make appointments with customers and assign...

  • Customer Service

    2 days ago


    กรุงเทพมหานคร, Thailand GrowthFn sdn bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Consulting team to provide the technical support to Corporate, SKA, premium customers. in CCII strategic.Meeting with related team and consult supervisor team to suggest solution and fix the problem. Keep and maintain and improve the KPI that related company commitment. Coordinate with other infrastructure team members to resolve customer request and...


  • กรุงเทพมหานคร, Thailand PepsiCo Full time

    **Auto req ID**: 266744BR Main Purpose: - Lead Customer Service (MT Team) to ensure the achievement of sales target, meet the required service level, forecast accuracy and, improve customer service level - Manage customer stock level to continuous availability both customer DC & Stores, understand inventory management ( JDF, VMI, Xdoc, Stock item, Stock...


  • คลองเตย, กรุงเทพมหานคร, Thailand BKK French Touch Co., Ltd. Full time

    BKK French Touch is a group of start-up companies providing mainly event organization services in Bangkok, but not only! Our goal is to offer new original event activities, equipment and services to expatriates and Thai nationals living in Thailand. Besides being leader in team building and corporate event organization, treasure hunts and adventure tours in...


  • กรุงเทพมหานคร, Thailand Bosch Automotive (Thailand) Co., Ltd. Full time

    คุณสมบัติผู้สมัคร. Mainly responsible for managing offers orders invoice processing via ERP and SAP for assigned countries in ASEAN and Pacic. Bachelor s Degree in Business Administration or related eld. Minimum 5 years experience in customer service and team management. Strong command in Microsoft Office programs. Knowledge...


  • กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full time

    Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...

  • Customer Service

    2 weeks ago


    กรุงเทพมหานคร, Thailand Ancor Full time

    Ancor Thailand are supporting a European MNC medical insurance company based in Bangkok - OPEN TO EXPATS Our client is looking for an experienced Customer service to provide medical assistance to clients globally with good communication skills and able to work in shifts. **Job description**: - Assist policy holders around the globe with claim and medical...


  • กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Provide service for BC and Customers by E-mail. E2E Registration (Online and Batch) & Check documents and verify information before registration. ( E2E ) Perform product/service registration in both AWN & CSL order from BC and customer. Co-ordinate with related function for Implementation (Before & After Implementation). QualificationPrefer Age 25 - 35...

  • Customer Service

    5 days ago


    วัฒนา, กรุงเทพมหานคร, Thailand บริษัท อมฤต แอนด์ แอสโซซิเอทส์ จำกัด Full time

    **รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:ไม่ระบุ**: **สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตวัฒนา)**: **เงินเดือน(บาท)...

  • Customer Service

    3 days ago


    คลองเตย, กรุงเทพมหานคร, Thailand Yindii Full time

    **Your mission**: Yindii is looking for an energetic Operation & Customer Service Manager with good communication skills to join a growing startup fighting for a better planet. You’ll be handling daily delivery operations, taking care of our customers and accompanying our store partners. **Responsibilities**: - You are responsible that food is delivered...