Customs Manager

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

Record an incident report and report to higher management. Calculate loss and impact based on unexpected situations such as system down. Communicate directly with impacted customers to assist and offer compensation and ensure that customers are satisfied with the experiences. Identify customers who will require further assistance until the customer...

Overview: The role’s main objectives are to be a strategic thinker to drive PEPSICO portfolio growth in Wholesale channel thru holistic customer marketing plan, ensure smooth operation on Wholesale selling including running effective WS campaign, deploying WS rebate, designing WS incentives, implementing WS Display program. **Responsibilities**: - Annual...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

Analyze data from fraud tools take appropriate actions and record information accurately for measurement and reporting. Monitor and screen customer functions, including handling escalations and working with compliance to manage risk. Provide daily/weekly reviews of certain fraud reports and suspicious activity. Review and complete analysis of transactional...

Identify customer needs and help customers use specific features. Maintain quality service while ensuring continuous productivity contribution. Follow up with customers to make sure that their concerns, including technical issues, are well addressed. Follow up on updates to our internal databases, SOPs, policies, and technical information. Review issues in...

Internal Communication. marketing communication. customer insight for better customer experience. Responsible in develop/ support key bank wide activities/ communication that can help improve customer centricity awareness of staff and encourage staff to put customers first when doing anything. Lead regular meeting to discuss current issues/ identify...

Expereince in Digital Customer Roles. Strong in banking business acumen. Well communication in both Thai & English. **Position**: VP, Digital Customer Experience (TMRW Digital). Job Responsibilities. Strategy & Planning. Ability to garner customer insights through touch points, targeted surveys or research, and analyse the insights to prioritize customer...

Trade Operation Processing. International banking (Singapore). Work location is Prompong (Sukhumvit). To support Trade Operation Processing. Provide Daily report to Head of CTS. To check and provide respond to transactional queries and pre-vet. To ensure customer satisfaction by providing processing and consulting in the scope of enquiry, advisory and...

Provide strategic direction for the Cryptocurrency Wealth Management team, aligning activities with organizational goals. Develop and implement initiatives to enhance the overall customer experience. Work closely with and report to the Senior Customer Support Manager, ensuring alignment of Cryptocurrency Wealth Management strategies with broader customer...

รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตคลองเตย),...

**Role**: 1. Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups. 2. Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each...

**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...

We are looking for a customer service manager who will not only act as a liaison to provide product/services information and resolve any emerging problems that our customer accounts might face, but also a leader who will improve customer service practice and lead a team of customer service agents to provide service up to the standard. - Build sustainable...

**Your Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff - To be key escalation focal contact point for Customer on operations escalation topics - To...

Job Function: Software & Cloud Services The role: - As a Customer Success Manager, you will provide support to customer partners across, CxO, Operations and Business Units, in order to make sure we deliver business outcomes with the best customer and delivery experience resulting in customer retention and new leads/opportunities. You will have excellent...

Supply Chain Management (SCM). Logistics. Export documents. Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers. Empowered to make decisions to improve the customer experience and owned customer satisfaction. Follow up and manage export shipment schedule according...

4+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

What's the role?: The Customer Success team is a group of self-motivated individuals who work closely with our customer to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. The team’s primary objectives are to Engage, Adopt, Expand, and Retain relationships with...