Bpo Management
5 months ago
DepartmentPeople- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.
- Work with internal stakeholders to understand their needs and requirements
- Communicating with outsource to help them understand job details and progress, and answering any questions they may have
- Managing internal stakeholder and outsource to ensure that jobs are completed on time
- Develop and manage relationships with outsource, ensuring they are meeting or exceeding expectations
- Providing information about data or industry trends to help improve efficiency and productivity
- Coordinating with people team to hire new staff members or terminate existing employees as needed
- Conducting performance evaluations of outsource to ensure they are meeting company standards
- Monitoring and negotiate service level agreements
- Manage outsource invoicing in accordance with company policy
**Requirements**:
- Bachelor’s degree in business, human resources, or related field
- 3+ years of experience in progressively responsible HR roles
- Proven experience managing outsourced vendors and service providers
- Demonstrated ability to manage multiple projects simultaneously and meet deadlines
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to build relationships at all levels
- Thorough knowledge of employment law
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Customer Service
5 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Bpo Management
4 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment People- LevelEntry Level- LocationThailand - BangkokThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees. - Prepare and take part in planning meetings...
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Team Lead
5 months ago
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Frontline Management
5 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Site Manager
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Human Resources Manager
5 months ago
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Manager, Performance
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Operations Manager
5 months ago
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Training and Quality Manager
5 months ago
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Product Operation Manager
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Team Lead
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Tiktok E-commerce
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Tiktok E-commerce
5 months ago
กรุงเทพมหานคร, Thailand TikTok Full timeResponsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We...
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Contact Center Manager
5 months ago
กรุงเทพมหานคร, Thailand Teleperformance Full timeQualifications: **Requirements**: - Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in afast-paced environment, able to deal with rapid change and ambiguity. - 8+ years of experience in operations, preferably in BPO/ITES industry - 5+ years of people...
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Associate, Incubation
5 months ago
กรุงเทพมหานคร, Thailand Delivery Hero Full timeAbout the opportunity **Key Responsibilities**: New Vendor Performance Optimization: - Ensure that new vendors achieve restaurant performance metrics. - Monitor and analyze new vendor performance data to identify areas for improvement. - Develop and implement strategies to enhance new vendor performance and order receipt. - Ensure that new vendors receive...
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Operation Manager
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Business Development Manager
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HR Manager
5 months ago
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