Manager, Learning Partner

5 months ago


ประเวศ กรงเทพมหานคร, Thailand Pandora Jewelry Full time

**Purpose of the role**:
The primary purpose of the Learning Partner Manager is to lead and manage the Learning and Development initiatives for Pandora's Crafting and Supply Division. This role ensures that learning programs are strategically aligned with the company's business priorities and values, enhancing leadership capabilities and fostering a culture of continuous learning. The Learning Partner Manager collaborates with HR Business Partners, business leaders, and external vendors to design, implement, and evaluate impactful training programs that support the upskilling and reskilling of Pandora's workforce, ultimately driving organizational growth and success.

**Key accountabilities**:
The Manager, Learning Partner’s responsibilities are categorized into critical clusters:
**We love that you will**

**Strategic Leadership**
Leadership and Team Management:

- Inspire, mentor, and develop team members to achieve high performance and professional growth.
- Foster a collaborative and high-performing team culture.

Strategic Alignment:

- Conduct learning needs analysis in collaboration with HRBPs and business leaders to identify skill gaps and development opportunities.
- Design, develop, and implement learning programs that align with Pandora's business strategy and priorities.
- Ensure learning initiatives support organizational goals and strategic objectives.
- Own and lead Crafting & Supply Learning Portfolio and Learning Guidelines implementation across C&S

**Program Development and Delivery**
Program Design and Implementation:

- Partner with HRBPs and Talent Management to create targeted leadership development programs aimed at strengthening leadership capabilities within the organization.
- Manage the learning portfolio for Crafting and Supply, focusing on leadership skills, soft skills, and organizational transferable skills aligned with Pandora's values.
- Develop and deliver impactful training programs and workshops, leveraging best practices in adult learning principles.

Facilitate Key Corporate Programs
- Lead the facilitation of key corporate programs and supervisory training

Internal Trainers Pool
- Build and maintain a pool of internal trainers to deliver training programs.
- Ensure internal trainers are adequately trained, supported, and continuously developed to deliver high-quality training sessions.

Vendor Management:

- Collaborate with external vendors to deliver high-impact training programs and workshops.
- Evaluate and select vendors to ensure quality and alignment with Pandora’s learning objectives.

**Performance and Evaluation**
Program Evaluation:

- Monitor and evaluate the effectiveness of learning programs, ensuring continuous improvement and alignment with business goals.
- Use data-driven insights to assess program impact and make necessary adjustments.

Upskilling and Reskilling:

- Drive initiatives for upskilling and reskilling the workforce to meet evolving business needs.
- Ensure employees have access to relevant and timely learning opportunities to enhance their skills and capabilities.

Training Budget Management
- Manage the training budget to ensure cost-effective use of resources.
- Track and report on training expenditures, ensuring alignment with financial plans and objectives.

Regulatory Training Management
- Ensure compliance to government mandatory requirements related to training and corporate/leadership skills management
- Liaise with government or regulatory agencies, ensure Crafting & Supply compliance and maintain good relationship with these agencies
- Represent Learning and the rest of Talent team in internal and external audits related to learning and development

**Stakeholder Engagement**
Stakeholder Collaboration:

- Build and maintain strong partnerships with HRBPs, business leaders, and external vendors.
- Work collaboratively to achieve common goals and address learning and development needs.

Communication and Influence:

- Communicate effectively with various stakeholders to promote and advocate for learning initiatives.
- Influence and gain support for learning portfolios and programs at all levels of the organization.

**Technology and Systems Management**
Learning SharePoint Management:

- Oversee the management and maintenance of the Learning SharePoint site.
- Ensure the SharePoint site is up-to-date, user-friendly, and a central resource for learning materials and information.

Learning Management System (LMS) Management:

- Manage the Learning Management System (LMS) to ensure effective delivery and tracking of training programs.
- Ensure timeliness and accuracy of learning and learner data uploaded into the LMS

**Continuous Improvement**
Innovation and Best Practices:

- Stay abreast of the latest trends and best practices in learning and development.
- Introduce innovative approaches and technologies to enhance the learning experience.
- Continuously audit and improvements on learning partnership team processes and pr



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