Learning and Development Business Partner

2 weeks ago

จตจกร กรงเทพมหานคร, Thailand Kone Full time

**Overview of Role**:
Providing learning consultancy, service delivery and deployments for field technician, sales, leadership and apprentice programs both for KONE employees and subcontractors, for induction and in-role development.

**What will you be doing?**

**Ownership**
- Consults on country stakeholders’ development needs with clearly defined outcomes and timelines
- Deploys annual Training Plans for technical and non-technical competence development in the country.
- Ensures relevant learning offering and L&D operational excellence across the country in alignment with region, Area and global L&D direction.
- Deploys global L&D concepts locally.
- Runs apprentice program(s) together with Talent Acquisition and business.
- Delivers on the selected trainings (sales, leadership) and ensures field trainers are deploying field learning solutions.
- Coordinates with business in subcontractor trainings for safety certificates and installation & maintenance method passports.
- Manages and supports internal trainer networks across country/SEA region.
- Ensures data accuracy and KPIs transparency including improvement suggestions.
- Promotes and supports mentoring and 360 leadership assessments.

**Contribute**
- Facilitates and promotes learning culture, runs campaigns in country/SEA region.
- L&D COE Project manager for aligned country learning projects such as induction renewal.
- Impacts Area and global L&D by articulating country learning needs and offering feedback.
- Supports country business owners to follow-up mandatory training reach e.g. compliance, safety etc.
- Ensures that mandatory field certifications for safety and methods are in place and valid for all field operatives.

**Network management**
- Works closely with the Regional L&D Manager and respective L&D BPs to ensure learning data and business feedback is linked to training plan and deployment modality
- Ensures that the field trainer pool in country/SEA region is competent on delivering the planned trainings.
- Connect and works with Global learning offering team to ensure best possible learning solutions are in place and validated

**Essential Functions**:

- Align & manage delivery of learning programs that are tailored to meet the business goals, ensuring they are engaging, interactive, and aligned with best practices.
- Communicates and follows through mandatory training reach e.g., compliance, safety, etc.
- Challenge and consult on learning needs by broadening stakeholders’ views on what gets resolved with training and alternative intervention
- Conduct thorough and comprehensive evaluations of the effectiveness of learning programs, analyzing both quantitative and qualitative data to identify areas for improvement, and provide insightful recommendations to enhance and optimize the learning experience.
- Conduct role assessments & data audits to identify risks and strategies to improve competence & data quality.
- Partner with People and Communication training services to streamline processes.

**Level of Decision Making**
- Member of country L&D team
- Decisions on country execution of learning solutions, as part of the region Annual Training Plan
- Optimal usage of the annual training investment within the Country/SEA region Training Plan

**What you’ll bring**:

- Master’s or bachelor’s degree in human resources, education, or related field
- Minimum 3 years of experience in learning and development, including designing, implementing and evaluating training programs.
- Proven facilitation, training and coaching skills
- Business understanding & business partnering skills to succeed with MDs, regional leaders and other stakeholders including data & KPI mgmt.
- Excellent communication and interpersonal skills
- Ability to work in a multinational & matrix environment. Good intercultural awareness.
- Experienced with LMS’s (Learning Management Systems)
- Data centric and ability to drive decisions based on learning analytics.

**Why join KONE?**

At KONE we are on a mission to provide the best people flow experience. KONE leads the development in our industry and is acknowledged on the Forbes list of the most innovative companies in the world. KONE is a global company present in over 60 countries with headquarters in Espoo Finland. Our culture is built on the values of Customer, Care, Collaboration and Courage. We support our employees’ personal and professional growth and offer many opportunities to learn and grow in an international environment.

Creating an innovative and collaborative working culture where we value the contribution of each individual is at the heart of how we work. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and a daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good perf

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