Customer Service Representatives

7 months ago


กรงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time

**Work Location: Yogyakarta, Indonesia**

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.

**Responsibilities**:

- Manage a high volume of calls in a timely and efficient manner
- Accurately identify and address customer needs
- Conduct thorough investigations into customer issues
- Provide effective solutions to resolve customer concerns
- Maintain detailed records of customer interactions within the call center database
- Consistently meet performance targets for quality conversations

**Qualifications**:

- 1-2 years of experience in a call center or customer service environment
- Demonstrated passion for social media engagement and human interaction
- Willingness to relocate to Yogyakarta, Indonesia
- Flexibility to work in a rotating shift schedule, including graveyard hours
- Fluency in Thai or Vietnamese (+ English)
- Open to applicants of Thai and Vietnamese nationality only

Ability to Commute:

- กรุงเทพมหานคร (required)

Ability to Relocate:

- กรุงเทพมหานคร: Relocate before starting work (required)



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