Customer Service Representative
6 months ago
**We are looking for a Customer Service Representative - Reefer that will handle the following**:
**Main Purpose of the Role**
To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers.
**Major areas of responsibility**
**Booking Processing**
- Communicate with Capacity Team for space/allocation issues
- Liaise with depot Logistics team for equipment arrangement as requested by customer (e.g container nomination, reefer pre-set temperature, food grade**, **early collection & exchange/return of empty container)
- Promote and support ZIM’s e-commerce products to customers
**Documentation & Exception handling**
- Coordinating with back-office documentation team on first-draft BLs
- Process BL amendments as per customer’s requests
- Act as frontline representative of ZIM
- Coordinate and solve queries from ZIM’s overseas offices related to reefer shipments out of Thailand ports
- Handle after-hours duty phones by shift assignment
****
**Requirements**:
- Minimum Bachelor's degree
- Preferably 2-year direct experience working in a shipping line, within the reefer segment as a customer service agent
- Knowledge of customer service processes and contact centers
- Fluent English, written and spoken
Function:
Global Customer Service
-
Customer Service Representative
3 months ago
กรุงเทพมหานคร, Thailand Ametek Full time**Job Title**:Customer Service Representative**: - Location: Bangkok, TH, 10260- Business Unit: Fluid Analysis Business- Posting Date: Oct 2, 2024- Job Description: - AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales,...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand บริษัท เรเปอทัวเร่ คูลีแนร์ (ไทยแลนด์) จำกัด Full timeCustomer Service Representative **จังหวัด** กรุงเทพมหานคร (เขตพระโขนง) **อัตราค่าจ้าง** - **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** - **รายละเอียดงาน** Repertoire Culinaire is seeking a dedicated and...
-
Csr: Customer Service Representative
4 months ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
3 months ago
กรุงเทพมหานคร, Thailand AMETEK, Inc. Full time**Location**:Bangkok, TH, 10260**Business Unit**:Fluid Analysis Business**Posting Date**:Oct 2, 2024- AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales, service and support locations in the United States and 30 other...
-
Customer Service Representatives
7 months ago
กรุงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Customer Service Representative
3 weeks ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Services Representative
6 months ago
กรุงเทพมหานคร, Thailand AIG Full timeJob Description This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and...
-
Customer Services Representative
6 months ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
3 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Customer Service Representative
4 weeks ago
ลาดกระบัง, กรุงเทพมหานคร, Thailand Arxada Full timeArxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand CloudCommerce Full time**What we do** FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative,...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand INEOS Styrolution America LLC Full timeSUCCEED. IN OUR EXPERIENCED TEAM. For our office/site in **Bangkok** we are looking for a **Customer Service Representative (F/M)** 1. Responsibilities/Accountabilities of the job: - Efficient and satisfactory service to customers - Perform customer master data management, support credit management, account receivable management. And coordinate from...
-
Customer Service Representative
7 months ago
กรุงเทพมหานคร, Thailand Mindpec Solutions Full timeJob Title: Customer Service - Travel Vacancies Based in : Bangkok Thailand Are you a travel guru with a knack for customer service? Do you thrive on turning travel anxieties into excitement? If you're passionate about helping people explore the world and have a talent for making every interaction a breeze, then join our team as a Travel Support...
-
Freelance - Medical Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand Clariness Full time(Freelance/Project-based) We are hiring a representative who will be managing clinical trial sites to ensure patient recruitment. If you have an interest in making a positive impact on people's well-being and health, and love to engage with people during phone calls, we would like to work with you! **Your responsibilities**: - Representing our company by...
-
Customer Service Representative
4 months ago
กรุงเทพมหานคร, Thailand Taskworld Full time**Role**:Customer Service Representative (Korean)** **Base Office**:Hybrid** **Classification**:Full Time** **Direct Manager**:Customer Experience Team Lead** **About Taskworld** Taskworld is a top-rated online collaboration and task/project management software designed to streamline project management, collaboration, delegation, and communication. It...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...