Customer Service Representative
5 months ago
**What we do**
FASTSHIP is a Thailand's top-notch cross border logistics platform aggregating over 15 top door to door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL and ThailandPost. Our strategy is to expand the business range to compete with a rapidly growing ecommerce business in SEA through innovative, technology-driven and a broad range of total solutions in logistics and supply chain.
- Over 200 destinations in the services
- 25 unique logistics services offering
- 20 service points throughout Thailand
- Learn more about Fastship and Fastship Career
**What you will handle**:
- Handle customer inquiries, complaints, claims, service guarantee requests in a timely and accurate manner.
- Provide solutions and assistance about products and services through different channels including incoming calls, LINE and inquiries from other channels for pick - up.
- Update records, follow up, and feedback customers about their inquiries.
- Ensure the successful users process by explaining procedures; answering questions and providing information.
- Maintain a high level of communication; report problems when arising.
- Maintain and improve quality or services by adhering to standards and guidelines; recommending improved procedures
**What you have**:
- Bachelor's degree in related field
- Min. 1-3 years of working experience in Customer Services, Customer Relationship Management, Call Center, Telesales or related fields
- Willingness to learn product and service knowledge
- Customer Centric personality with an excellent service mind
- Good command in Thai and English
- Good communication skills
- Able to work under pressure
- Able to commute to work at our HQ in Chaeng Wattana 14
**What we offer**:
- Free Lunch: Food is life, so enjoy hearty meals to fuel your day, our treat
- Free Parking: Park hassle-free, your convenience ensured.
- Medical Plan: With us, your life's uncertainties are met with healthcare coverage.
- Performance Bonus: Celebrate and Reward your dedicated effort and success.
- Monthly Party: Connect, relax, and celebrate
- Tons of Opportunity to Grow: Nurturing your potential. Thrive within and beyond..
- Extra Holidays for Special Occasions: We're here to support you through significant times in every chapter.
- Empowerment through Tools: Innovation, your way. Embrace tools for enhanced efficiency.
**What you will learn**
Working as a Customer Service Representative is a great opportunity for you to learn and deal with various types of international logistics products and services, as well as an ability to deal with different types of customers. This will quickly help you gain communication skills, problem solving skills, and management skills.
- **We are not able to provide work visa for this position.
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand Ametek Full time**Job Title**:Customer Service Representative**: - Location: Bangkok, TH, 10260- Business Unit: Fluid Analysis Business- Posting Date: Oct 2, 2024- Job Description: - AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales,...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand บริษัท เรเปอทัวเร่ คูลีแนร์ (ไทยแลนด์) จำกัด Full timeCustomer Service Representative **จังหวัด** กรุงเทพมหานคร (เขตพระโขนง) **อัตราค่าจ้าง** - **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** - **รายละเอียดงาน** Repertoire Culinaire is seeking a dedicated and...
-
Csr: Customer Service Representative
3 months ago
กรุงเทพมหานคร, Thailand UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand AMETEK, Inc. Full time**Location**:Bangkok, TH, 10260**Business Unit**:Fluid Analysis Business**Posting Date**:Oct 2, 2024- AMETEK Inc. is a world leader in electronic gauges and electromechanical devices. The AMETEK Group employs more than 17,000 people at nearly 150 locations and has a global network of sales, service and support locations in the United States and 30 other...
-
Customer Service Representatives
6 months ago
กรุงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand ZIM Full time**We are looking for a Customer Service Representative - Reefer that will handle the following**: **Main Purpose of the Role** To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers. **Major areas of responsibility** **Booking...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Services Representative
5 months ago
กรุงเทพมหานคร, Thailand AIG Full timeJob Description This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and...
-
Customer Services Representative
5 months ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
1 month ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand INEOS Styrolution America LLC Full timeSUCCEED. IN OUR EXPERIENCED TEAM. For our office/site in **Bangkok** we are looking for a **Customer Service Representative (F/M)** 1. Responsibilities/Accountabilities of the job: - Efficient and satisfactory service to customers - Perform customer master data management, support credit management, account receivable management. And coordinate from...
-
Customer Service Representative
6 months ago
กรุงเทพมหานคร, Thailand Mindpec Solutions Full timeJob Title: Customer Service - Travel Vacancies Based in : Bangkok Thailand Are you a travel guru with a knack for customer service? Do you thrive on turning travel anxieties into excitement? If you're passionate about helping people explore the world and have a talent for making every interaction a breeze, then join our team as a Travel Support...
-
Customer Service Representative
5 months ago
สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time**Industry**: Trading(Electronics/Semiconductors) - ** Job Description**: - Collect daily PO & SO, data entry, data cross-checking (Order Management) - Update or reschedule both pull-in and push-out as per customers' requests (Schedule Management) - Forecast Management - Coordinate with other departments to follow up with on-time delivery - Generate and...
-
Freelance - Medical Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand Clariness Full time(Freelance/Project-based) We are hiring a representative who will be managing clinical trial sites to ensure patient recruitment. If you have an interest in making a positive impact on people's well-being and health, and love to engage with people during phone calls, we would like to work with you! **Your responsibilities**: - Representing our company by...
-
Customer Service
5 months ago
กรุงเทพมหานคร, Thailand IPNX NIGERIA LIMITED Full time**Position Overview**: We are seeking a highly motivated and fluent Thai speaker to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support and assistance to our Thai-speaking customers through various communication channels. **Key Responsibilities**: - **Language...
-
Customer Service Representative
3 months ago
กรุงเทพมหานคร, Thailand Taskworld Full time**Role**:Customer Service Representative (Korean)** **Base Office**:Hybrid** **Classification**:Full Time** **Direct Manager**:Customer Experience Team Lead** **About Taskworld** Taskworld is a top-rated online collaboration and task/project management software designed to streamline project management, collaboration, delegation, and communication. It...