CRM Manager

6 months ago


กรงเทพมหานคร, Thailand Organon Full time

**The Position**
- ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster.
- This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute all CRM priorities

CRM strategy
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM capability
- Championing CRM training in the AP Cluster for different type of users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

CRM operation
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R525275


  • CRM Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Argyll Scott Full time

    Our client is one of the international beauty and skincare retailers. They are actively looking for **_CRM Manager _**to support the business. **Key Accountabilities / Responsibilities** - Oversight of daily consumer relations procedures, including refining protocols, CRM segmentation, onsite personalization, and product recommendation initiatives. -...

  • CRM Manager

    1 month ago


    กรุงเทพมหานคร, Thailand RISK Full time

    **Company Description** At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we’re the trailblazers venturing into the unexplored. Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To...

  • CRM Management 1

    6 months ago


    กรุงเทพมหานคร, Thailand Central Pattana Plc. Full time

    Job Purposes- Participate in setting up plans, strategies and policies about customer relation management, to maintain current customers, attract new customers, along with product purchasers and tenants, to support business operations and gross sales effectively, aligning with objectives and business plans- Key Roles and Responsibilities- Participate in...


  • กรุงเทพมหานคร, Thailand Organon Full time

    The Position - ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**: - This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market...

  • Manager, CRM

    7 months ago


    กรุงเทพมหานคร, Thailand RS PCL Full time

    Overseeing main KPIs and CRM initiatives. Analyze and convert customer data into actionable business insights. Contributing to the creativity and implementation of diverse marketing campaigns. Develop and maintain strong relationships with customers to increase customer loyalty and retention. Collaborate with the marketing team to develop targeted campaigns...

  • CRM Manager

    6 months ago


    กรุงเทพมหานคร, Thailand บริษัท ธนาธนินกรุ๊ป จำกัด Full time

    CRM Manager **จังหวัด** กรุงเทพมหานคร (เขตปทุมวัน) **อัตราค่าจ้าง** ตามตกลง **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 1 **รายละเอียดงาน** - บริหารทีม Customer...

  • CRM Developer

    1 month ago


    บางรัก, กรุงเทพมหานคร, Thailand TRSC International LASIK Center Full time

    CRM Developer รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center สาขาอาชีพรอง :...

  • CRM Associate

    6 months ago


    กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understand and analyze digital marketing KPIs, develop...

  • Sfe & CRM Manager

    3 months ago


    กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance. Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM. Identify opportunities for process enhancements and implement innovative solutions to optimize sales...


  • กรุงเทพมหานคร, Thailand Wavemaker Full time

    Wavemaker is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a **Senior Manager, CRM Data Analytics** to join us. *** **Job title**:Senior Manager, CRM Data Analytics** **Location, Country: Bangkok,...


  • กรุงเทพมหานคร, Thailand L'Oreal Thailand Ltd. Full time

    Define and drive the CRM, Customer experience and Loyalty strategies & roadmap for Luxury brands. Define and drive the omni-channel consumer journey for the luxury customer experiences and driving the customer lifetime value. Initiate new CRM & Data pilot use cases and campaigns for the brands. Closely collaborate with brand teams, media team, e-commerce...


  • กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understand and analyze digital marketing KPIs, develop...

  • Sfe & CRM Manager

    3 months ago


    กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance. Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM. Identify opportunities for process enhancements and implement innovative solutions to optimize sales...

  • Sfe & CRM Manager

    2 months ago


    กรุงเทพมหานคร, Thailand MSD (THAILAND) LTD. Full time

    Develop and lead the strategies to improve sales force effectiveness and enhance sales productivity, efficiency, and overall performance. Stay abreast of industry best practices, emerging trends, and technological advancements in sales effectiveness and CRM. Identify opportunities for process enhancements and implement innovative solutions to optimize sales...

  • CRM Copywriter

    3 weeks ago


    กรุงเทพมหานคร, Thailand RISK Full time

    **Company Description** RISK inc**: an international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 500+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers. **Always Pushing the Boundaries? You Already Belong at RISK!** Our global-scale operations...


  • กรุงเทพมหานคร, Thailand L'Oreal Full time

    **Who are we?** At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the **beauty industry**. **Join us on our mission to: Create the beauty that moves the world.** Being part of...


  • กรุงเทพมหานคร, Thailand Fresh Full time

    **Company Description** We are looking for a driven and passionate** Assistant Manager, Retail Marketing & CRM, **fully responsible for driving, managing, and executing omni marketing activations of the brand (retail, e-tailers, brand-owned) within Thailand to build Fresh brand awareness. This role will report to the Thailand Marketing Manager and build and...


  • กรุงเทพมหานคร, Thailand Aviation Service Asia (Thailand) Ltd, Full time

    **Overview**: **Responsibilities**: - Oversee the setup and maintenance of **HubSpot CRM** systems to support sales, marketing, and operations teams. - Customize CRM platforms to meet organizational needs, ensuring seamless integration with other business systems and tools. - Provide training on HubSpot CRM best practices, driving user adoption and...

  • CRM Executive

    6 months ago


    กรุงเทพมหานคร, Thailand Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: Bangkok Company: Nestlé Business Unit/Division: Nestlé Nutrition Full-time Bachelor’s Degree in Marketing Management 5+ years of experience in product management in nutrition business Good English & Thai communication is a must **A DAY IN THE LIFE...** - Develop CRM objectives, strategies and plan to support business...


  • กรุงเทพมหานคร, Thailand VML Full time

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...