CRM Manager, Ap Cluster

2 weeks ago


กรงเทพมหานคร, Thailand Organon Full time

The Position
- ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**:

- This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market teams to plan and execute all CRM priorities
- ** The position can be based in any markets of AP cluster **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines, Australia, New Zealand and Thailand.

CRM operation
- Accountable for day to day operations of CRM
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM

CRM capability
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM strategy
- Enabling the field force through effective CRM training in AP cluster for the various users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R525275


  • CRM Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24016741 **Job Category** Sales & Marketing **Location** Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and Experience** **Required**: -...


  • กรุงเทพมหานคร, Thailand DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

  • CRM Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Argyll Scott Full time

    Our client is one of the international beauty and skincare retailers. They are actively looking for **_CRM Manager _**to support the business. **Key Accountabilities / Responsibilities** - Oversight of daily consumer relations procedures, including refining protocols, CRM segmentation, onsite personalization, and product recommendation initiatives. -...


  • กรุงเทพมหานคร, Thailand Organon Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management - The position can be based in any markets of AP cluster** **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...

  • CRM Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Argyll Scott MY Full time

    **Location**: ***Bangkok*** **Salary**: ***Negotiable per month*** **Job Type**: **Permanent** **Sector**: Sales & Marketing **Function**: Marketing **Contact**: Munlika Mavichak **Expiry Date**: 28 March 2024 **Job Ref**: JN -122023-482806 Our client is one of the international beauty and skincare retailers. They are actively looking for **_CRM...

  • CRM Manager

    4 days ago


    กรุงเทพมหานคร, Thailand Adecco Full time

    สถานที่ทำงาน - Bangkok, Thailand - ประเภทของงาน - พนักงานประจำ - เงินเดือน - ต่อรองได้ - หมวดหมู่งาน - งานการตลาด - อุตสาหกรรม - ธุรกิจความงาม / ฟิตเนส...

  • Customer Manager

    3 weeks ago


    บึงกุ่ม, กรุงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

    Business, Marketing. Win head and heart of customers at clustering. Experience in retail operations. Key Responsibility. Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act...


  • กรุงเทพมหานคร, Thailand Merck Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management **Responsibilities**: - Product marketing for Organon’s SAC (Short Acting Contraception) and HRT brands. - Development of integrated marketing plans...

  • CRM Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Prada Full time

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.- Joining our Company means working in a creative...


  • กรุงเทพมหานคร, Thailand SIG Group Full time

    The role is to be a business partner with APS cluster head and business team to drive APS sustainable growth. Will focus on business analysis, project management, pricing & commercial strategy, CAPEX investment, production finance, data analysis to enable management decision. - Partner with APS cluster head and business team to define growth strategy and...

  • Cluster Marketing

    2 months ago


    กรุงเทพมหานคร, Thailand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Thailand- Province/City- Bangkok- Location- Rosewood Bangkok- Department- Sales & Marketing- Job Type- Full-time Permanent**Essential duties and responsibilities - (Key activities)** - Executes annual marketing plan to budget, in consultation with the MDs, Cluster DOSM and Cluster DOMC, Operations leaders, and...

  • Cluster Marketing

    2 days ago


    กรุงเทพมหานคร, Thailand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Thailand- Province/City- Bangkok- Location- Rosewood Bangkok- Department- Sales & Marketing- Job Type- Full-time Permanent**Essential duties and responsibilities - (Key activities)** - Executes annual marketing plan to budget, in consultation with the MDs, Cluster DOSM and Cluster DOMC, Operations leaders, and...

  • CRM Management 1

    3 weeks ago


    กรุงเทพมหานคร, Thailand Central Pattana Plc. Full time

    Job Purposes- Participate in setting up plans, strategies and policies about customer relation management, to maintain current customers, attract new customers, along with product purchasers and tenants, to support business operations and gross sales effectively, aligning with objectives and business plans- Key Roles and Responsibilities- Participate in...


  • กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23209551 **Job Category** Sales & Marketing **Location** The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and...


  • กรุงเทพมหานคร, Thailand Shell Full time

    **The Role**: **What’s the role?** Ensure Shell Loyalty & CRM (Customer Relationship Management) program is competitive and expanding in membership as well as achieving high level of active participation via creating compelling CVP (Customer Value Proposition) and superior customer experience with Shell. Your core responsibilities include but not limited...

  • Manager, CRM

    2 weeks ago


    กรุงเทพมหานคร, Thailand Samsung Electronics Full time

    Position Summary 1. Identify digital touch points for product and brand promotion and set effective digital channel operation strategy. 2. Create contents that are suited for each channel and run digital media campaigns or CRM(Customer Relationship Management) programs to increase channel traffic and strengthen customer relationship. Role and...

  • Manager, CRM

    1 month ago


    กรุงเทพมหานคร, Thailand RS PCL Full time

    Overseeing main KPIs and CRM initiatives. Analyze and convert customer data into actionable business insights. Contributing to the creativity and implementation of diverse marketing campaigns. Develop and maintain strong relationships with customers to increase customer loyalty and retention. Collaborate with the marketing team to develop targeted campaigns...


  • กรุงเทพมหานคร, Thailand ALSTOM Full time

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Loyalty & CRM Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

    Strengthen loyalty program's CVP and offerings to be the first in-class in the fuel industry Develop and implement marketing campaigns for Loyalty program to continue expanding the membership, active participation as well as incremental sales. This includes creating promotion mechanism, communication material, investment proposal and post-campaign...