Manager, Img Cx

The CX Growth Manager will be responsible for developing and executing sales strategy, driving sales, lead generation, business development, pursuing deals, and capturing new opportunities in the enterprise platforms (CX / Martech) sales space that help our clients to succeed in their business growth by utilizing dentsu’s CXM integrated offerings for...

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

Department- LevelExperienced (Team Lead)- LocationThailand - Bangkok- Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) - Work with internal stakeholders within CS and SPX to improve efficiency & quality - Support workforce short / mid-term planning against volume forecasts and key change milestones - Support process...

The Customer Experience product team leads customer-focused initiatives for TrueMoney’s mobile e-wallet and engages with other product managers to represent the interests of our customers during product development with a proven track record of delivering exceptional customer experiences and building positive relationships with product and design...

The Head of CX Innovation Lab and Academy Business is a professional and innovative leader role to lead and identify new opportunity & innovation for business growth, collaborate with cross-functional teams, global teams, startups, and other corporate innovation companies to develop and experiment innovation portfolios throughout Business Model and...

Program Management Supervisor for multiple KD programs in IMG, focus, but not limited to, ASEAN and APDM region. - Deliver program milestones, driving cross-functional team to meet program target in cost, quality, and timing from to . Manage all key program metrics for the programs, with good understanding of how they interrelate and ensure the right focus...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Position Summary 1. Strengthen customer service capabilities and techniques by building training plans, implementing, evaluating and post-managing training courses. 2. Improve repair capabilities through monitoring status of training by each business unit, intensify curriculums for low-performers. 3. Provide the optimum customer services through trainings...

**Working Location: Ford Part Distribution Center **(Required to travel to Rayong warehouse occasionally) - Oversee daily operations in the Parts Distribution Centers and Packager (resource planning, stock accuracy, location utilization, safety, 5S, etc). - Ensure high productivity and efficiency in the PDC to meet export and domestic customer expectations...

รายละเอียดงาน **รูปแบบงาน**: งานประจำ **จำนวนที่รับ**: ไม่ระบุ **สถานที่ปฏิบัติงาน**: กรุงเทพมหานคร(เขตห้วยขวาง) **เงินเดือน(บาท)**:...

รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:1 ตำแหน่ง**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตลาดพร้าว)**เงินเดือน(บาท) **:18,000 -...

5 yrs experiences in E-commerce, Digital Marketing. Exp. in customer shopping experience -UX,UI and CX. Work at RS Group Building, nearby BTS Kasetsart. Reporting to Head of Products - Dietary Supplement and Personal Care - you will be responsible for: Ensure all marketplace channels [Lazada/Shopee/ Line / others ( if any)] are growing and deliver KPI on...

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across...

Position Summary 1. Strengthen customer service capabilities and techniques by building training plans, implementing, evaluating and post-managing training courses. 2. Improve repair capabilities through monitoring status of training by each business unit, intensify curriculums for low-performers. 3. Provide the optimum customer services through trainings...

Consumer journey design based on HQ / Product guideline. Customized web design based on user / visits / consumer group for better engagement. Analysis and monitoring performance of each websites and create improvement strategy. Need creative idea for better consumer experience and need strong Drive in order to make things happen. Server and website...

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...