Head of Customer Experience

One of our key clients is hiring! They're seeking a visionary Head of Digital Platform to drive customer experience, manage IT solutions, and lead project/platform management. This is a chance for you to work with a dynamic team with a generous budget. This position typically involves leading a team and working closely with various stakeholders to develop...

Provide support to CR Head in the delivery of businesses, assets and projects agenda in Thailand. Co-own the development and the delivery of Corporate Relations Functional Plan in Thailand. Deepen and expand Shell's sphere of presence and influence via forums, organized events, and traditional and digital media spaces including amongst influencers, online...

**Customer Experience Executive -**_ _**Protect Group** **Location**: Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**: Sunday - Thursday 8am - 6pm (Sunday 9am-4pm) **Language requirements**:Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role Description** Protect...

**Customer Experience Executive -**_ _**Protect Group** **Location**: Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**: Sunday - Thursday 8am - 6pm (Sunday 9am-4pm) **Language requirements**:Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role Description** Protect...

**‘EXPERIENCE ASIA’**a leading Thailand DMC, handling clients from North America, UK and Europe, are seeking qualified staff to join our team. **Key Responsibilities**: - Provide accurate information about our services, packages, and special promotions. - Handle customer inquiries and resolve any issues promptly and professionally. - Maintain...

Customer Experience รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย,เขตปทุมวัน,เขตราชเทวี,เขตวัฒนา,เขตห้วยขวาง) สาขาอาชีพหลัก :...

We are seeking a dynamic and result-driven Head of Customer Support to lead our customer support team. This role is perfect for a professional passionate about customer service excellence and eager to grow within a tech-driven environment. This role is to elevate the customer experience through world-class standard of customer service from general customers,...

Thai nationality, Male/Female, age 23-35 years old - Bachelor’s Degree in any field - Experience at least 1 year as an Admin job - Good command of spoken and written in English - Good communication skills with customers - Positive Attitude & Service mind **เงินเดือน(บาท)**: 15,000 - 25,000...

Requirements - Head of Operation 1. **Experience and Background**: - **Operational Leadership**: At least 3-5 years of experience in a management or leadership role within the coffee, food, or hospitality industry. The Summer Coffee Company emphasizes quality, so experience managing high-end or specialty coffee shops is valuable. - **Supply Chain and...

Job Responsibilities - Support Head of Maintenance as well as coordinate with entire technical/commercial/SQT sections in all maintenance activities e.g. process, documentation, administration, quality, training, EHS, etc. - Liaise with technical sections and/or customer for specific technical matters. - Manage customer relationship and act on requests,...

Manage AML KYC. Manage customers complaints. Lead in strategic planning for S&D Sales Governance and Compliance to manage operational risk framework of S&D sales nationwide. Liaise with Compliance, Risk Management, Audit, Legal, and all regulatory units to ensure compliance with regulatory requirements, internal group policies & guidelines at operating...

‘EXPERIENCE ASIA,’ a leading Thailand DMC, handling clients from North America, UK, and Europe, is seeking a detail-oriented Data Input Officer to join our team. Play a crucial role in maintaining accurate and up-to-date tariffs and databases. Use your keen eye for detail and good written English skills to ensure our systems reflect the latest...

Our client is a leading insurance company based in Bangkok. They are looking for a Head of CRM to lead the customer experience team. You'll be leading customer touchpoints strategies, roadmap and managing relationships with customers and partners. **Responsibilities**: - Leading and supervising various departments related to customer experience and...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Posted 20-Nov-2024 Job type Full time Country Thailand Location Bangkok Lead recruiter Magdalena Krasuska Function Commercial Reporting Line General Manager, Thailand On-site/Remote On-site Level of experience Professional (Management) Contract type Permanent YOUR OPPORTUNITY Your opportunity You will be responsible for delivering world class execution of...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

**Join our Team**: **Our exciting opportunities**: We are looking for a Head of E2E Automation Portfolio for our MOAI Network Build Automation team. In this role, you will be responsible for balancing the Automation requirements from Build towards the development teams and be a trusted adviser for our Customer Unit’s in their automation journey. The key...

**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...