Assistant Manager, Cx Trainer

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

Department- LevelExperienced (Team Lead)- LocationThailand - Bangkok- Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) - Work with internal stakeholders within CS and SPX to improve efficiency & quality - Support workforce short / mid-term planning against volume forecasts and key change milestones - Support process...

**Company Description** The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market. Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The...

Our people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust. **With **responsibility **and **openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping...

**Requisition ID**: req43378 **Job Title**:Senior Cultural Orientation Trainer (National Position) **Sector**:Cultural Orientation (CO), Resettlement Support Center (RSC) **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bangkok, Thailand **Background/IRC Summary**: Founded in 1933,...

**About Igloo** Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate...

**Job Description**: COMPANY PROFILE: WHO WE ARE LOOKING FOR: We have an exciting position available to join our Asia-Pacific Dealer Development and Customer Experience regional team. As CRM & Customer Experience Project Manager you will play an active role in developing, delivering and governing key processes in the field of Customer and Dealer...

More than just a recruitment company, at PRTR, we have been a part of our customers’ success for 26 years as their total HR solutions partner. With 400 dedicated professionals and over 10,000 outsourced staff, we are here to be Your Partner In People because PRTR believes in the power of people. **Recruitment** **professional** trainer** - We are looking...

Slingshot Group is now looking for new-generation trainers for various programs e.g. Strategic Management Storytelling, Problem Solving & Decision Making, Project Management, Strategy Formulation, and Execution. We are ready to transform you into a bright and shining star and be recognized among our residential/associate trainers and...

Our client's business is in financial services. **Responsibilities** - Coordinating HR development (70%) including training management, sessions, and collaboration with trainers. Supporting Admin tasks (30%) encompassing recruitment, purchases, and document management. - Reporting to the HR Manager, collaborating with an international team, and handling...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

The Customer Experience product team leads customer-focused initiatives for TrueMoney’s mobile e-wallet and engages with other product managers to represent the interests of our customers during product development with a proven track record of delivering exceptional customer experiences and building positive relationships with product and design...

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all,...

Manage the team of newly onboarded Property Consultants (PCs). Support the Training Manager in all necessary onboarding preparations (marking tests, setting up accounts, Line OA, lead allocation, equipment and tools, etc.). Work with the training team to develop training programs, onboard new PCs, lead training activities, and provide help for specific...

Position Summary Role and Responsibilities **Responsibilities**: - Responsible for Strategic field force training programs to support the business goal by working with mínimal supervision and undertaking projects relating to the formulation This manager must keep up-to-date with technology related to the products that the company sells in order to be...

**Department: Sales - Technical Services**: **Job Location: Head Office, Pakin Building, Bangkok**: **Report to: Senior Technical Trainer**: **Responsibilities**: **Mission**: To enhance Siam Gypsum’s expertise image in Gypsum products and services/ solutions/ systems to be respected in the industry for both specialist knowledge and customer service. -...

FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it s our commitment to empower people to live their lives to the fullest everyday. If you are looking for a company where can fuel your inspiration and cultivate your experience,...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

Great that you're thinking about a career with BSI! Purpose of Position - To conduct various types of audits to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards - To conduct on-site assessments against the requirements of relevant standards or specifications - To provide...

Company Description Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 4600+ people...