Assistant Manager, Cx Trainer

The CX Growth Manager will be responsible for developing and executing sales strategy, driving sales, lead generation, business development, pursuing deals, and capturing new opportunities in the enterprise platforms (CX / Martech) sales space that help our clients to succeed in their business growth by utilizing dentsu’s CXM integrated offerings for...

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

**Always on customer focus**:We pride ourselves on always putting the customer at the center of everything we do. The foundation of that is being humble and going and seeing directly with our customers. This includes: - Establishing a robust system for collecting and analyzing longitudinal industry benchmarks, real-time customer feedback and mystery...

Department- LevelExperienced (Team Lead)- LocationThailand - Bangkok- Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) - Work with internal stakeholders within CS and SPX to improve efficiency & quality - Support workforce short / mid-term planning against volume forecasts and key change milestones - Support process...

Position Summary 1. Strengthen customer service capabilities and techniques by building training plans, implementing, evaluating and post-managing training courses. 2. Improve repair capabilities through monitoring status of training by each business unit, intensify curriculums for low-performers. 3. Provide the optimum customer services through trainings...

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

**Requisition ID**: req43378 **Job Title**:Senior Cultural Orientation Trainer (National Position) **Sector**:Cultural Orientation (CO), Resettlement Support Center (RSC) **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bangkok, Thailand **Background/IRC Summary**: Founded in 1933,...

**About Igloo** Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate...

Conduct the classes to follow the training's guideline (training program related to Core business and Intermediate level training). Provide the training program from product and design team and/or external organization that related to trainer competency improvement. Communicate to the target audience based on facts/ information / Product knowledge by using...

Our client's business is in financial services. **Responsibilities** - Coordinating HR development (70%) including training management, sessions, and collaboration with trainers. Supporting Admin tasks (30%) encompassing recruitment, purchases, and document management. - Reporting to the HR Manager, collaborating with an international team, and handling...

Jobcode: ID-TR-YT-JP-XXXX01 **~Responsibility~** - Conducts the full scope of activities required to deliver new hire and on-going training for Customer Support. On-going training classes include soft skills training, process training, and product training. - Develop and formulate training curriculum, conduct classroom training and individual coaching and...

**Job Detail**: - PLC Trainer (30K-40K) (SDG-100363) - ผู้ฝึกสอน PLC- - Conduct the maintenance tasks and advise on technical related issues about machinery - Maintain, Install and repair machines - Assist the sales team in technical knowledge functions for customers - Visit customers for maintenance machine at customer place (travel by...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Duties and Responsibilities: - Assess training needs analysis through survey, interview within organization - Follow training plan to conduct Operational Training related to business for all employees especially for CS and other Operations team members - Monitor and evaluate training program to ensure the effectiveness - Deliver product training, Backoffice...

**Job Number** 24109606 **Job Category** Human Resources **Location** Courtyard Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Helps drive company values and philosophy and ensures all training and development...

**Training delivery** - Train proactively and coach field operatives in the Training Center and/or on site - Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work - Seek and experiment new learning methods in the trainings **Training planning and recording** - Participate in the training...

**About the position: Corporate Chinese Language Trainer (Mandarin-English Bilingual)** **We are looking for engaging, energetic, and intelligent individuals** from different backgrounds who will help transform our clients' communication skills and make them more competitive in today's dynamic business world. We need people who are passionate about...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

**What to Expect** In partnership with store managers, the Sales Trainer will deliver trainings and coaching to the sales force to ensure that sales, delivery, service and operational standards are consistently high and that brand behaviors are demonstrated across the market with in-depth knowledge and strategic approach to our Tesla product resulting to...

Training delivery - Train proactively and coach field operatives in the Training Center and/or on site - Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work - Seek and experiment new learning methods in the trainings Training planning and recording - Participate in the training planning...